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Senior Product Advisor

2 weeks ago

Mumbai, Maharashtra, India State Street Corporation Full time

**Job Summary**

As a Senior Product Advisor at State Street Corporation, you will play a critical role in providing exceptional technical support to our clients. Your primary responsibility will be to respond to client requests for technical assistance via phone, email, or in-person (remotely or on-site).

You will analyze problems, answer questions, and provide training related to our software products. Additionally, you will identify and test workarounds for bugs or deficiencies in the software, research issues dealing with third-party software, and follow standard procedures when responding to customer requests or inquiries.

To succeed in this position, you must have 12+ years of overall work experience in Financial Technology, a four-year degree in a technical field, and an MBA or CFA/FRM certification. You should also possess a thorough understanding of Trade Life Cycle and System Development Life Cycle, as well as experience in Order Management and Execution Management Systems.

Strong analytical skills, excellent communication and interpersonal skills, and the ability to organize, prioritize, and manage time effectively are essential for this role. If you are a results-driven professional with a passion for delivering high-quality service, we encourage you to apply.