Product Customer Advocate

Job Overview:">As a senior customer advocate, you will be responsible for resolving complex customer complaints in a timely and professional manner.">Responsibilities:">Resolve customer complaints through expert analysis and solution implementation.Collaborate with cross-functional teams to improve processes and prevent future issues.Develop and implement...

Job Title: Customer Service AdvocateJob Description:We are seeking a Customer Service Advocate to join our team. As a key member of our customer experience team, you will play a vital role in ensuring that our customers receive exceptional service.Required Skills and Qualifications:Key Responsibilities:Respond to customer inquiries in a timely and...

As a critical link between customers and our organization, the role of Customer Advocate plays a pivotal part in driving long-term success.This position requires a proactive and results-driven individual who can effectively monitor customer health scores and usage patterns to identify areas for growth and improvement.Key Responsibilities:Act as the first...

Job DescriptionYour Role- Provide timely and quality support to worldwide customers, addressing licensing, subscription, and support portal issues.- Troubleshoot and resolve process and systems-related support requests effectively.- Collaborate with various stakeholders, including Systems Reliability Engineers and Sales, to enhance customer service and...

Job Description:You will play a pivotal role in crafting customer-centric products by synergizing user empathy, data-driven insights, and structured problem-solving methodologies.This role is ideal for an individual with a strong foundation in product thinking and a passion for delivering impactful solutions with increasing independence.You will serve as the...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

Scientific Research Advocate","The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate Jo VE's content into their syllabi and support training and research activities. This includes customer-facing roles with a focus on...

Our ideal candidate will own international customer relationships, making them successful and fans of our brand.We are seeking a professional with core responsibilities including client onboarding, tracking product adoption for our enterprise customers, ensuring they get maximum value leading to upsells and expansion revenue. A trusted product advisor, you...

Customer Service Specialist Role:The ideal candidate will be a customer advocate within the team, responsible for addressing complex issues efficiently while managing customer expectations.Key responsibilities include responding to and resolving customer queries through various communication channels, increasing customer satisfaction, and building loyalty...

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work...