Key Team Member: Guest Room Experience Specialist

4 days ago

Mumbai City Navi Mumbai Mumbai, India beBeeHousekeeper Full time US$ 40,000 - US$ 80,000

Room quality and guest satisfaction are top priorities for our Housekeeping team.

As a key member of this team, you will be responsible for ensuring that all guest rooms meet the highest standards of cleanliness and comfort.

This includes running sold room reports, verifying room status, identifying discrepant rooms, prioritizing room cleaning tasks, and updating the status of departing guest rooms.

You will also assist Housekeeping management in managing daily activities, coordinate efforts with other departments such as Engineering, Front Office, and Laundry, and document any issues related to discrepant rooms with the Front Desk.

Additionally, you will prepare and distribute room assignments to Housekeeping staff, monitor and update lists of Do Not Disturb rooms, ensure vacant dirty rooms are cleaned promptly, assign rush rooms, and complete required Housekeeping paperwork.

Apart from these responsibilities, you will be expected to follow all company and safety policies and procedures, report any maintenance problems or accidents, complete necessary training and certifications, and adhere to quality expectations and standards.

Communication is key in this role. You will need to welcome and acknowledge all guests according to company standards, anticipate and address their service needs, thank them with genuine appreciation, and develop positive working relationships with colleagues to reach common goals.

Success in this position requires strong problem-solving skills, attention to detail, and the ability to multitask effectively.

Ultimately, your goal will be to deliver exceptional customer experiences and contribute to a positive work environment.

  • Guest Experience Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCustomerFocus Full time ₹ 30,00,000 - ₹ 50,00,000

    Job Opportunity:We foster a culture of acceptance and inclusivity, welcoming individuals who are eager to grow and learn.Key Responsibilities:Deliver exceptional customer service with a friendly and engaging demeanorSelect the perfect options for guests and optimize revenue through effective up-sellingRecommend property facilities and assist guests with...

  • Guest Experience Specialist

    2 weeks ago

    Mumbai Metropolitan Region, India Four Seasons Hotels and Resorts Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Exceptional Guest Experience Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeHospitality Full time ₹ 9,60,000 - ₹ 12,12,000

    Job SummaryWe are seeking a highly skilled and professional Concierge Manager to join our dynamic team. The successful candidate will be responsible for delivering exceptional guest experiences through outstanding hospitality and service.This is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent communication...

  • Guest Experience Advocate

    2 weeks ago

    Mumbai City, Navi Mumbai, Mumbai, India beBeeCustomerService Full time US$ 60,000 - US$ 1,20,000

    **Role Overview:** Associate Guest Relations is a vital position that involves ensuring our guests receive exceptional service and care.At our organization, we are dedicated to providing a seamless experience for all our visitors. As an Associate Guest Relations, you will play a key role in achieving this goal by handling guest inquiries, addressing...

  • Leading Housekeeping Team Member

    2 weeks ago

    Mumbai, Maharashtra, India beBeeExecutive Full time ₹ 4,00,000 - ₹ 8,00,000

    Housekeeping Executive Job DescriptionWe are seeking a skilled and experienced Housekeeping Executive to join our team. This is a key leadership role that requires strong communication and interpersonal skills, as well as the ability to motivate and inspire a team.Main Responsibilities:Inspect guest rooms and public areas to ensure quality standards are...

  • Guest Service Agent

    1 week ago

    Mumbai, India saman Traders Full time

    Administer check in of all guests and maintain record of all special requests at time of arrival. - Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at end of shift. - Determine and ensure compliance to all key control policies...

  • Guest Experience Expert

    6 days ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information**Guest Experience Expert **Job Number**25018841 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Navi Mumbai, D-33, TTC Area, Navi Mumbai, Maharashtra, India, 400705 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests...

  • Guest Experience Expert

    2 weeks ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24175214 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Navi Mumbai, D-33, TTC Area, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Room Attendant

    2 weeks ago

    Navi Mumbai, Maharashtra, India Country Inn & Suites Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    responsible for cleaning and maintaining guest rooms and other lodging establishments. Their duties include cleaning, making beds, replenishing supplies, and reporting maintenance issues to ensure a comfortable and pleasant experience for guests

  • Room Attendant

    10 hours ago

    Navi Mumbai, India Country Inn & Suites Full time

    responsible for cleaning and maintaining guest rooms and other lodging establishments. Their duties include cleaning, making beds, replenishing supplies, and reporting maintenance issues to ensure a comfortable and pleasant experience for guests