
International Banking Customer Service Representative
4 days ago
Join a dynamic team in the banking sector and take on a challenging role that requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer service. Our ideal candidate will be able to work effectively with international customers, resolving their queries and complaints in a timely and professional manner.
Job Responsibilities:- Customer Service: Provide accurate and timely information to international customers, handling inbound and outbound calls efficiently.
- Issue Resolution: Resolve customer issues promptly and escalate unresolved problems to internal teams as needed.
- Education: Bachelor's degree or equivalent qualification
- Experience: Freshers or experienced professionals welcome to apply
- Key Skills:
- Excellent Communication: Strong verbal and written communication skills in English
- Problem-Solving: Ability to resolve complex customer issues efficiently
- Time Management: Ability to manage multiple customer interactions simultaneously
- Banking Knowledge: Good understanding of international banking regulations
- Salary: Industry-leading salary (negotiable)
- Benefits: Performance-based incentives, health insurance, and allowances
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