Tender Operations Specialist, Contract Management Expert
4 days ago
Maersk is a leading global logistics company dedicated to providing innovative and reliable supply chain solutions. As a dynamic and forward-thinking organization, we strive to stay ahead of the curve in an ever-changing industry.
SalaryThe estimated salary for this position is between $80,000 - $120,000 per year, depending on experience and location.
Job DescriptionWe are seeking a highly skilled Tender Operations Specialist to join our team. In this role, you will be responsible for executing tendering objectives, meeting Service Level Agreements (SLAs), and identifying process improvements to enhance customer satisfaction.
Key Responsibilities:- Contribute to business performance by ensuring contribution margins across customers are profitable/positive, with strong controls in place to prevent revenue leakage.
- Ensure all processes are performed as per agreed terms in SLAs, with a focus on timely and accurate execution.
- Monitor and track KPIs related to the process, particularly contractual rate timeliness and accuracy, with the aim of achieving 95% operating levels for both metrics.
- Motivate and coach a high-energy team to deliver organizational outcomes with an owner's mindset.
- Develop and maintain Standard Operating Procedures (SOPs) and SLAs for all processes handled.
- Update relevant documentation, including SOPs, to reflect changes and improvements made.
- Pursue a continuous improvement mindset, identifying opportunities to eliminate waste and automate processes to enhance efficiency.
- Foster stakeholder communication through regular interactions with Business Partners and timely updates on process developments.
To succeed in this role, you will need:
- A Bachelor's degree in Finance, Accounting, Operations & Supply Chain, or Marketing.
- 4-6 years of experience in tender contracting processes.
- Expert-level knowledge of Contracting & Invoicing in SAP, particularly in the SD Module.
- Proficiency in Excel VBA Coding & Data Analytics using Excel.
- A comprehensive understanding of end-to-end SCM business/internal processes.
- Bachelor's degree holders can also apply if they have more than 6 years of work experience in SC/TMC roles.
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary.
- Ongoing training and development opportunities.
- The chance to work with a diverse and inclusive team.
- Flexible working arrangements.
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