Production Support Specialist

Job Overview:We are looking for an experienced Lead Engineer to join our Technology Group. The ideal candidate will have deep technical expertise in OTT streaming technologies, project and product lifecycle management.The successful candidate will be responsible for taking ownership of customer-reported field issues within the media and OTT space,...

Technical Support Engineer RoleA key team member in our technical support department, the Technical Support Engineer plays a crucial part in delivering outstanding customer experiences.Interacting with customers via telephone, email, and chat services to resolve technical issues efficiently.Contact and resolve customer complaints within defined service level...

Job Title: Service Engineer - Oracle Revenue Management Production SupportWe are seeking a skilled professional to provide operational support for revenue management processes.Key Responsibilities:Support revenue recognition and compliance with accounting standards (ASC 606, IFRS 15)Troubleshoot and maintain revenue contracts, deferrals, allocations, and...

**Job Title: IT Support Specialist****About the Role:** We are seeking a highly skilled and proactive IT Support Specialist to join our team. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments.**Key Responsibilities:**

Technical Support SpecialistAs a Technical Support Specialist, you will play a critical role in ensuring the highest levels of customer satisfaction by providing timely and effective technical assistance. Key responsibilities include:Diagnosing and resolving complex technical issues related to software and hardware systems.Maintaining and updating...

Senior Production Support SpecialistRole Overview:We are seeking a seasoned senior-level production support professional with extensive experience in the capital markets industry.Key Responsibilities:Production Support ServicesProvide level 2 production support to business users, ensuring timely resolution of incidents and minimal downtime.Maintain expertise...

IT Support Specialist Job SummaryWe are seeking a skilled IT Support Specialist to join our team. The successful candidate will provide technical assistance, manage desktop computers, troubleshoot issues, support printers, and conduct computer repairs.Key ResponsibilitiesProvide technical support via phone, email, or in-personManage and maintain desktop...

About the OpportunityThis is an exciting opportunity to join our team as a productivity specialist, where you will play a crucial role in refining features, identifying issues, and making a lasting impact on users.

Job Description:You will become a product expert in designated fields such as Wireless Technologies, Routing & Switching, Security & VPNs, Security Cameras, VoIP Phones, and Door Access Systems.Key responsibilities include advancing a user-oriented approach to technical support, becoming a specialist in various technological areas, and addressing the needs...

Production Operations SpecialistThe role of the Production Operations Specialist is to oversee and coordinate all activities within the production process, ensuring operational efficiency, maintaining quality standards, managing teams and resources, and driving workflows to achieve production targets in a safe and compliant manner.Duties and...