Technical Operations Specialist

2 days ago


Chennai, Tamil Nadu, India Getinz Full time

About the Role:

We are seeking a highly skilled Technical Operations Specialist to join our dynamic team at Getinz. This key position involves collaborating with mid-market or enterprise customers, ensuring their success by providing effective technical solutions.

Key Responsibilities:

  • Serve as the primary technical contact for clients, providing guidance and troubleshooting technical issues.
  • Collaborate with developers, product managers, and senior business leaders to address customer needs and provide tailored solutions.
  • Utilize hands-on experience with web development technologies and APIs to identify technical issues and implement efficient resolutions.
  • Effectively communicate complex technical concepts to both technical and non-technical audiences, fostering seamless collaboration and driving project success.
  • Act as a trusted technical advisor, guiding clients on best practices and potential improvements to enhance their overall technical performance.

Requirements:

  • 5 to 8 years of experience in a similar role
  • Hybrid - Flexible work arrangement
  • Location: Chennai
  • US shift: 6PM to 2 AM (Mandatory)

Estimated Salary Range: ₹30,00,000 - ₹50,00,000 per annum, commensurate with experience



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