Hybrid Customer Service Team Lead for Healthcare Sector

3 days ago


Guntur, Andhra Pradesh, India beBeeCustomerService Full time US$ 60,000 - US$ 85,000
Customer Service Leadership Opportunity

We are seeking a highly skilled and experienced customer service professional to oversee the day-to-day operations of our team. This is a full-time hybrid role based in New Delhi with some work-from-home flexibility.

This position requires excellent communication, problem-solving, and leadership skills. The ideal candidate will have previous experience in the healthcare sector and be proficient in both Spanish and English.

Main Responsibilities:

  • Manage team performance to ensure high levels of customer satisfaction and support
  • Address customer inquiries and facilitate communication between customers and the company
  • Ensure delivery of exceptional customer service through direct customer interaction and team management duties

Required Skills and Qualifications:

  • Excellent Customer Service and Communication skills
  • Proficiency in both Spanish and English
  • Previous experience in the healthcare sector is an advantage
  • Leadership and team management experience
  • Strong problem-solving skills and ability to work in a hybrid environment

Preferred Qualifications:

  • Bachelor's degree in Business, Communications, or a related field


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