Executive Liaison

1 week ago

Coimbatore, Tamil Nadu, India beBeeClientServicing Full time ₹ 60,00,000 - ₹ 1,20,00,000
Senior Executive Client Servicing

This role involves serving as the day-to-day point of contact for client requirements and queries. Understanding client objectives is crucial to ensure smooth communication with clarity.

The ideal candidate will be able to maintain positive client relationships, support the team in drafting communication materials, and gather insights to inform client deliverables.

  • Conduct research, competitor benchmarking, and trend tracking to identify opportunities for growth within existing accounts.
  • Support the team in preparing pitches and proposals, as well as assisting in preparing performance reports with clear insights and learnings.
  • Ensure reports are accurate, structured, and aligned with client expectations.

Key Responsibilities

  1. Serve as the day-to-day point of contact for client requirements and queries.
  2. Understand client objectives and ensure smooth communication with clarity.
  3. Support the team in maintaining positive client relationships.
  4. Assist in drafting communication materials such as briefing notes, presentations, and one-pagers.
  5. Gather insights, case studies, and industry news to support client deliverables.
  6. Contribute to thought-leadership and reputation management initiatives under guidance.
  7. Coordinate with internal teams (design, strategy, execution) to deliver quality outputs on time.
  8. Track deliverables, timelines, and ensure processes run smoothly.
  9. Provide operational support to the Unit Lead/Manager for client projects.
  10. Conduct basic research, competitor benchmarking, and trend tracking.
  11. Monitor industry and digital trends to identify potential communication opportunities.
  12. Spot small opportunities for growth within existing accounts.
  13. Support the team in preparing pitches and proposals.
  14. Assist in preparing performance reports with clear insights and learnings.
  15. Ensure reports are accurate, structured, and aligned with client expectations.

Qualifications & Experience

  • 2–3 years of experience in client servicing, communications, PR, or related fields.
  • Strong communication and coordination skills.
  • Good writing and presentation abilities.
  • Awareness of digital media, influencers, and media landscapes.
  • Proficiency in MS PowerPoint, Word, and Excel.

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