Customer Support Associate
1 day ago
As a Customer Support Associate, you will serve as the primary point of contact for customers, addressing their queries, resolving issues, and ensuring seamless shopping experiences across platforms.
Key Responsibilities- Respond to customer inquiries via multiple channels in a timely and professional manner.
- Provide product information, size guidance, order tracking, returns, and exchanges to meet customer needs.
- Maintain expertise on products, fabrics, collections, and brand values to offer accurate assistance.
- Coordinate with internal teams to facilitate smooth resolutions.
- Effectively manage escalations while prioritizing customer satisfaction.
- Document customer interactions, feedback, and concerns to inform process improvements.
- Bachelor's degree or relevant experience in customer service.
- Strong communication skills in English.
- Prior experience in customer support, preferably in retail/e-commerce.
- An empathetic, patient, and solution-oriented mindset is essential.
- The ability to multitask and handle inquiries across multiple channels is critical.
A dynamic work environment that fosters growth and development opportunities.
About This RoleThis role is ideal for individuals who excel in providing exceptional customer experiences and possess strong problem-solving skills.
-
Customer Support Associate
2 days ago
Kolkata, West Bengal, India beBeeSupport Full time ₹ 19,000 - ₹ 23,000Job Title: Customer Support AssociateWe are seeking a skilled Customer Support Associate to join our team. In this role, you will be responsible for providing exceptional customer service and handling inbound calls related to medical billing.Responsibilities:
-
Customer Support Associate
6 days ago
Kolkata, West Bengal, India Wipro Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Description: International Voice Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Blended Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...
-
Customer Support Associate
5 days ago
Kolkata, West Bengal, India Wipro Full time ₹ 2,50,000 - ₹ 4,50,000 per yearRole & responsibilitiesInternational Blended Process - Customer Support Associate We are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving...
-
Customer Support Associate
5 days ago
Kolkata, West Bengal, India Wipro Full time ₹ 2,50,000 - ₹ 4,50,000 per yearJob Description:International blended Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...
-
Customer Support Associate
6 days ago
Kolkata, West Bengal, India Wipro Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Description: International Voice Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...
-
Virtual Customer Support Associate
6 days ago
Kolkata, West Bengal, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 21,00,000Job Title: Virtual Customer Support Associate We are seeking a skilled and customer-focused individual to join our team as a Virtual Customer Support Associate. This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a real difference in the lives of our customers. About the Role: As a Virtual...
-
Customer Support Associate
6 days ago
Kolkata, West Bengal, India Niftel Communications Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Summary:Niftel Communication is hiring Customer Support Associate for a blended process (70% chat, 30% call) at its Kolkata office (Sector V, Salt Lake). This is a work-from-office role with 24x7 rotational shifts and weekly rotational offs.Key Details:Eligibility: 12th Pass or Graduate; Freshers and experienced candidates welcomeSkills: Strong English...
-
Customer Support Associates
5 days ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 16,000 - ₹ 21,000 per yearWe are hiring Customer Support Associates one of India's leading digital payment platforms. This is an excellent opportunity for fresh graduates to launch their career in customer support. The role involves handling customer queries via both voice and non-voice channels.Eligibility CriteriaEducation: Graduation (must be the highest qualification)Experience:...
-
Customer Support Executive
1 week ago
Kolkata, West Bengal, India Career Comfort Full timeNow Hiring Customer Support Executive | Process Associate | Customer Service Executive Work Location: Salt Lake, Sector 5, Kolkata Shift: Night (Saturday & Sunday Fixed Off) Perks & Benefits: Competitive Pay: ₹15,000 – ₹19,000 Free Home Drop Cab – Safety First Inbound Calls Only – No Sales, No Targets Travel Allowance + Subsidized Meals PF & ESI...
-
Airport Support Associate
2 weeks ago
Kolkata, West Bengal, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000Airport Support AssociateWe are seeking a skilled professional to work in ground operations at an airport. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.Key Responsibilities:Welcome and assist passengers at check-in counters and boarding gatesEvaluate compliance with...
