Customer Support Associates

24 hours ago

Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 16,000 - ₹ 21,000 per year

We are hiring Customer Support Associates one of India's leading digital payment platforms. This is an excellent opportunity for fresh graduates to launch their career in customer support. The role involves handling customer queries via both voice and non-voice channels.

Eligibility Criteria

  • Education: Graduation (must be the highest qualification)
  • Experience: Freshers only (at this stage)
  • Communication Skills: Must be fluent in English
  • Assessment: Versant Test required for both Voice and Non-Voice processes

Compensation

  • Regular Role: ₹2.8 LPA (CTC) Expirinace 1 year On paper needed
  • Apprentice Role: ₹16,800 per month (Stipend)

Key Responsibilities

  • Resolve customer queries and issues through calls, emails, and chats
  • Provide timely and effective support while maintaining a high standard of customer service
  • Document interactions and ensure data accuracy
  • Collaborate with team members and contribute to achieving customer satisfaction goals

Key Skills Required

  • Excellent verbal and written communication
  • Good comprehension and typing skills
  • Ability to remain calm and professional under pressure
  • Willingness to work in rotational shifts if required

Selection Process

  • Versant Assessment (Voice & Non-Voice)
  • HR Interview

Job Type: Full-time

Pay: ₹16, ₹21,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Preferred)

Location:

  • Kolkata, West Bengal (Required)

Work Location: In person

Speak with the employer

  • Customer Support Associate

    1 day ago

    Kolkata, West Bengal, India Wipro Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Description: International Voice Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Blended Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...

  • Customer Support Associate

    7 hours ago

    Kolkata, West Bengal, India Wipro Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Role & responsibilitiesInternational Blended Process - Customer Support Associate We are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving...

  • Customer Support Associate

    1 day ago

    Kolkata, West Bengal, India Wipro Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Description: International Voice Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...

  • Customer Support Associate

    1 day ago

    Kolkata, West Bengal, India Wipro Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Job Description:International blended Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...

  • Virtual Customer Support Associate

    1 day ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 21,00,000

    Job Title: Virtual Customer Support Associate  We are seeking a skilled and customer-focused individual to join our team as a Virtual Customer Support Associate. This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a real difference in the lives of our customers.  About the Role:    As a Virtual...

  • Customer Support Associate

    1 day ago

    Kolkata, West Bengal, India Niftel Communications Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Summary:Niftel Communication is hiring Customer Support Associate for a blended process (70% chat, 30% call) at its Kolkata office (Sector V, Salt Lake). This is a work-from-office role with 24x7 rotational shifts and weekly rotational offs.Key Details:Eligibility: 12th Pass or Graduate; Freshers and experienced candidates welcomeSkills: Strong English...

  • Customer Support Executive

    4 days ago

    Kolkata, West Bengal, India Career Comfort Full time

    Now Hiring Customer Support Executive | Process Associate | Customer Service Executive Work Location: Salt Lake, Sector 5, Kolkata Shift: Night (Saturday & Sunday Fixed Off) Perks & Benefits: Competitive Pay: ₹15,000 – ₹19,000 Free Home Drop Cab – Safety First Inbound Calls Only – No Sales, No Targets Travel Allowance + Subsidized Meals PF & ESI...

  • Airport Support Associate

    6 days ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Airport Support AssociateWe are seeking a skilled professional to work in ground operations at an airport. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.Key Responsibilities:Welcome and assist passengers at check-in counters and boarding gatesEvaluate compliance with...

  • Customer Service Associate

    4 days ago

    Kolkata, West Bengal, India beBeeService Full time ₹ 15,000 - ₹ 19,000

    Job Opportunity: Customer Support Associate">Job Description:Are you passionate about providing excellent customer service? Do you have a knack for resolving issues efficiently? We're looking for a skilled Customer Support Associate to join our team!">Requirements:Bachelor's degree in any field or equivalent experienceExcellent communication and...

  • Customer Support Executive

    6 days ago

    Kolkata, West Bengal, India Career Comfort Full time

    Now Hiring Customer Support Executive | Process Associate | Customer Service Executive Work Location: Salt Lake, Sector 5, Kolkata Shift: Night (Saturday & Sunday Fixed Off) Perks & Benefits: Competitive Pay: ₹15,000 – ₹19,000 Free Home Drop Cab – Safety First Inbound Calls Only – No Sales, No Targets Travel Allowance + Subsidized Meals PF & ESI...