Senior Business Process Manager

e Clerx is looking to hire an experienced professional with over 12 years of experience.As part of the Voice/Chat process team, your role will specifically focus on troubleshooting related processes.The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff.Candidate will...

Job Title: Senior Business Development ManagerAbout the Role:We are seeking a highly strategic, product and growth-oriented professional to lead our multiple projects.As a Senior Business Development Manager, you will be responsible for developing and executing business development strategies, driving growth planning, and scaling new verticals. The ideal...

Process Optimization EngineerWe are seeking a skilled and driven Process Optimization Engineer to play a pivotal role in deploying data-driven process optimization solutions across client environments. You will enable digital transformation, deploy process mining tools, and analyze business processes using advanced analytics techniques.Key...

We're seeking a detail-oriented professional to support our team by managing the end-to-end cash billing process, supplier purchase orders and payment workflows.You'll partner with project managers to deliver seamless billing, consolidate financial data into standardized reports, and support generating insights from data.This is a high-impact role at the...

Branch Banking Operations LeadThe Branch Banking Operations Lead oversees end-to-end branch operational activities for all banking products, ensuring efficient process execution, regulatory compliance, and exceptional customer service.Main Responsibilities:Banking Operations Management:Lead and manage all operational processes for retail liability products...

Job Overview:As a seasoned Operations Manager, you will oversee the day-to-day operations of our voice process, encompassing inbound, outbound, tele-sales, and customer support. Your leadership skills will be pivotal in leading a team of supervisors, team leaders, and agents to meet performance Key Performance Indicators (KPIs) and Service Level Agreements...

Job OverviewThis is a senior leadership role that involves leading a business unit, driving team performance to meet service level metrics and maintain accuracy. The ideal candidate will provide mentorship and development to direct reports, ensuring quality, customer experience, and efficiency requirements are met.The position requires accountability for...

Job Title: Senior Agile Facilitator and Business AnalystAbout the Role:The ideal candidate will have a solid understanding of both Scrum methodologies and business analysis techniques, enabling them to bridge the gap between development teams and stakeholders effectively.Key Responsibilities:Facilitate Scrum ceremonies, including daily stand-ups, sprint...

Job Title : Lead Business AnalystYears of Experience : 8-12 yearsMajor Responsibilities:Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals.Mentorship and Guidance – Mentor junior business analysts and contribute to best practices and standards for business...

Job Title : Lead Business AnalystYears of Experience : 8-12 yearsMajor Responsibilities:Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals.Mentorship and Guidance – Mentor junior business analysts and contribute to best practices and standards for business...