Customer Service Ambassador
6 hours ago
We are seeking a talented Customer Service Ambassador to join our team at Inventionyard Pvt Ltd.
About the Role:
The Customer Service Ambassador will be responsible for providing exceptional customer service to clients via voice and email support. This role requires excellent communication skills, a strong ability to empathize with customers, and a passion for delivering world-class service.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide solutions to customer complaints and concerns.
- Escalate complex issues to senior representatives when necessary.
- Collaborate with internal teams to resolve customer issues.
Requirements:
- Bachelor's degree in any field.
- Min. 12th pass or equivalent qualification.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Familiarity with customer service software and tools.
What We Offer:
- A competitive salary of ₹14K-20K Per Month + Incentives up to ₹40K.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
Location: Hyderabad
Working Hours: 9:00 AM - 6:00 PM / 10 AM 7 PM / 12 PM 9 PM
Skills Required: English Language; Hindi Language; Any Regional Language; BPO; Voice-Process; Customer Service
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