
Senior Client Engagement Specialist
23 hours ago
We are seeking a talented Client Servicing professional to bridge the gap between our clients and internal teams.
This role combines strong client relationship management with expertise in social media strategy and digital marketing execution.
The ideal candidate will be responsible for understanding client briefs, developing aligned social strategies, and ensuring flawless campaign execution across platforms.
Key Responsibilities:- Act as the primary point of contact between the agency and assigned clients.
- Understand client requirements and ensure internal teams deliver relevant, creative, and strategic solutions.
- Present ideas and campaign strategies to clients, obtain necessary approvals, and finalize the approach for execution.
- Build and nurture strong, long-term client relationships by delivering consistent, high-quality service.
- Create project timelines, budgets, and status reports; ensure timely delivery and client alignment.
- Effectively communicate client feedback to internal teams and ensure revisions are implemented as needed.
- Proven experience in client servicing, account management, or digital marketing.
- 2-3 years of experience in a creative, digital, or branding agency.
- Excellent communication skills (spoken and written English).
- Strong problem-solving, negotiation, and analytical capabilities.
- Deep understanding of digital media platforms and marketing trends.
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