National Sales Manager
2 days ago
At BASIC, we're revolutionizing home lending in India. As our National Sales Manager - Builder Vertical, you'll drive collaboration with real estate builders and developers, manage partnerships, and generate bulk leads for the organization. Your key responsibilities will include:
Key Responsibilities:
- Builder & Developer Collaboration: Manage multiple builder and real estate developer relationships to facilitate home loans through BASIC.
- Onboarding & Partnerships: Scout and onboard real estate builders and channel partners for home loans and mortgage servicing alliances.
- APF Facilitation: Plan and execute key initiatives such as APF (Approved Project Financing), builder mandates, and builder-specific financier subvention grids in coordination with the financier alliance team.
- Lead Generation & Service Management: Collaborate with builders and channel partners to generate bulk leads and ensure the right set of services is provided throughout the loan application process.
- Relationship Expansion: Expand relationships with existing customers and partners by continuously proposing solutions that meet their objectives.
- KAM & Fulfillment Team Management: Manage key account managers (KAMs) and the fulfillment team to ensure timely loan disbursements and fulfillment of partner requirements.
- Escalation Management: Serve as the primary point of contact for escalations from partners and their customers, ensuring a high level of service and quick resolution of issues.
- Billing & MIS: Ensure timely invoicing and reconciliation for builder and channel partner services and maintain regular MIS reports to track performance and identify areas for improvement.
- Feedback & Optimization: Conduct weekly calls and in-person meetings with partners to gather feedback on lead quality, conversion rates, and identify opportunities to improve lead inflow and conversion.
- Channel Partner Support: Facilitate training and ongoing support to channel partners, ensuring they are well-equipped to generate and convert leads using BASIC's platform.
- Communication Liaison: Act as the link between key customers, partners, and internal teams to ensure smooth communication and alignment on objectives.
- Strong experience in managing relationships with real estate builders, developers, and channel partners.
- Expertise in the home loan and mortgage sector, particularly in APF facilitation, builder mandates, and lead generation.
- Proven ability to onboard, train, and support builders and channel partners.
- Excellent communication, negotiation, and relationship management skills.
- Strong organizational skills with the ability to manage multiple partners and initiatives simultaneously.
- Ability to analyze and optimize lead generation and fulfillment processes.
- Experience in escalation management and maintaining service quality for partners.
- Bachelor's/Master's degree in Business, Real Estate, or a related field.
- 8+ years of experience in a similar role, managing builder relationships, preferably in the home loan or real estate sector.
- Proven track record in generating bulk leads and managing partnerships.
- Strong understanding of the home loan market and mortgage servicing.
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