Quality Operations Manager

3 weeks ago


Navi Mumbai, Maharashtra, India Sperton Global AS Full time

Purpose:

This role oversees the quality department and maintains the QMS system through collaboration with production teams to ensure zero customer complaints.

Key Responsibilities:

  1. Ensure adherence to and improve quality at in-process supplier quality.
  2. Update documentation in a timely manner as per IATF 16949:2016.
  3. Conduct process audits and inform nonconformities to concerned parties.
  4. Track and monitor quality targets versus actuals.
  5. Conduct root cause analysis and take corrective measures for customer complaints.
  6. Implement corrective actions for closure of customer complaints.
  7. Improve supplier performance by providing training and support for upgrades.
  8. Monitor EBITDA performance, customer debit notes, and quality costs incurred due to faulty supplies.
  9. Identify and reduce process rejections by analyzing data, processes, and materials.
  10. Conduct DOE studies at critical processes.
  11. Ensure discipline is maintained at processes through GEMBA layered audits, training, and escalations.

Requirements:

  • B.E. or B. Tech in Mechanical Engineering.
  • 56 years of experience in quality functions, cross-functional teams, and high-influence skills.
  • Hands-on experience with in-process and final quality.
  • Experience with QMS IATF and ISO.


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