Optimize Business Operations Manager

6 days ago

Mumbai, Maharashtra, India beBeeProcess Full time ₹ 9,00,000 - ₹ 12,00,000
Optimize Business Operations Manager

The Optimize Business Operations Manager oversees and optimizes end-to-end business processes to ensure high-quality service delivery.

This role involves client management, people & performance management, and cross-functional team leadership, with a focus on process efficiency, stakeholder collaboration, and business growth.

  • Business Transformation (80%)
  • Create and implement an operational excellence framework tailored to the vertical.
  • Develop and manage detailed KPI tables across all businesses in e-commerce domains.
  • Identify and lead improvement initiatives in internal business or operational processes.
  • Drive innovation and automation for waste elimination and efficiency improvement.
  • Foster employee engagement in various operational excellence initiatives.
  • Service Delivery (20%)
  • Provide service delivery support to process owners located at different locations.
  • Ensure adherence to service levels as defined by stakeholders.
  • Manage headcount and coordination at client sites.

Project and Team Management

  • Oversee multiple projects across different lines of business, ensuring timely delivery and quality standards.
  • Lead a diverse team of 20+ members, including business analysts, process excellence leads/AMs, and content developers.
  • Foster a collaborative and high-performance culture by setting clear goals, mentoring team members, and driving accountability.

Operational and Process Excellence

  • Identify process gaps and implement efficiency-driven solutions to improve workflows and service delivery.
  • Work closely with process excellence analysts to standardize operations, reduce inefficiencies, and drive continuous improvement.
  • Leverage data insights to track performance, optimize processes, and ensure compliance with internal and stakeholder-defined SLAs.

Required Skills:

  • 2+ years of experience in a managerial role.
  • Strong analytical and problem-solving skills.
  • Demonstrated project or program management skills.
  • Extensive understanding of mistake-proofing and automation tools.
  • Lean Six Sigma Green Belt certified or Black Belt trained would be beneficial.
  • Experience in E-Commerce or Internet Industry either directly or indirectly would be advantageous.
  • People management skills.
  • Excellent communication skills, self-motivated independent worker, excellent interpersonal skills.
  • Strong stakeholder and client management skills.
  • Ability to lead and manage a diverse team across multiple functions.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Proficiency in project management tools, reporting dashboards, and financial systems would be advantageous.

Key aspects of this role include working from the client location, following a standard 5-day work schedule aligned with local hours.

  • Investment Operations Team Lead

    3 days ago

    Mumbai, Maharashtra, India beBeeInvestment Operations Manager Full time ₹ 30,00,000 - ₹ 50,00,000

    Job Opportunity",">This position involves overseeing the lifecycle activities of various financial instruments, including leveraged loans, CLOs, private debt, and collective investments.",">The successful candidate will be responsible for ensuring the accurate processing and settlement of these transactions, as well as maintaining relationships with key...

  • Business Operations Manager

    2 weeks ago

    Mumbai, Maharashtra, India NuSummit Full time

    Head Business & Sales Operations -IT Services We are looking for a dynamic, results-driven leader to spearhead Business Operations, Sales Enablement, and Financial Strategy for our IT Services vertical.This role is critical in driving profitability, operational excellence, and strategic growth through cross-functional collaboration and decisive...

  • Business Operations Manager

    2 weeks ago

    Mumbai, Maharashtra, India NuSummit Full time

    Head Business & Sales Operations -IT Services We are looking for a dynamic, results-driven leader to spearhead Business Operations, Sales Enablement, and Financial Strategy for our IT Services vertical. This role is critical in driving profitability, operational excellence, and strategic growth through cross-functional collaboration and decisive leadership....

  • Business Operations Manager

    4 days ago

    Mumbai, Maharashtra, India beBeeoperations Full time ₹ 15,00,000 - ₹ 20,00,000

    Operations LeaderThe ideal candidate will possess the ability to create and maintain a high-performing system of operations that supports business needs. They should be comfortable with multitasking and working collaboratively across different business units.Key Responsibilities:Establish and maintain rigorous standards for accuracy, productivity, and...

  • Optimizing Finance Operations

    2 weeks ago

    Mumbai, Maharashtra, India beBeeTransformation Full time ₹ 8,00,000 - ₹ 12,00,000

    Finance Transformation SpecialistThis role focuses on optimizing finance operations and driving efficiency through strategic process improvements.Support business transformation initiatives, including process standardization, automation, and target operating model (TOM) design.Assist in setting up Shared Services and Global Capability Centres (GCCs),...

  • Optimize Financial Operations

    7 days ago

    Mumbai, Maharashtra, India beBeeAutomation Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Title: Finance Automation SpecialistWork with global electronic client service teams and product managers to drive automation initiatives, enhancing client onboarding and expanding the client footprint on fixed income electronic trading platforms.Leverage cutting-edge technology to optimize operational workflows between electronic trading systems and...

  • Business Operations Manager

    3 days ago

    Mumbai, Maharashtra, India WTW Full time

    WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the...

  • Business Operations Manager

    1 week ago

    Mumbai, Maharashtra, India beBeeBusinessOperations Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Description:We are seeking a skilled Business Operations Manager to oversee the day-to-day activities of our team. The ideal candidate will have a strong background in techno functional expertise and be able to effectively communicate with business stakeholders.This role will involve working closely with a leading life insurance client based in Mumbai,...

  • AVP, Investment Operations

    1 week ago

    Mumbai, Maharashtra, India Ares Operations Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Ares is looking for an AVP to join the Mumbai Investment Operations team. The ideal candidate would have experience working in loan servicing. Serve as primary escalation contact and day to day manager for the loan operations team in Mumbai.

  • Business Workflow Optimization Expert

    1 day ago

    Mumbai, Maharashtra, India beBeeEfficiency Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Workflow Optimization SpecialistThe role is set in a dynamic environment where you will analyze, develop, and enhance workflows to optimize effectiveness.You will be responsible for collaborating with business stakeholders to identify inefficiencies in existing processes.Propose innovative solutions to improve workflow efficiency by designing mechanisms for...