Cloud Capacity Manager

6 days ago


Bengaluru, Karnataka, India Microsoft Full time
Overview

We are seeking a highly skilled Cloud Capacity Manager to join our Azure Core Quality team. As a key member of our team, you will be responsible for ensuring customer workloads are never impacted by changes in Azure. Your primary focus will be on delivering high-quality releases at fast pace across Compute, Networking, and Storage areas of Azure.

As a Cloud Capacity Manager, you will oversee the collaboration between Microsoft teams and vendor partner teams to manage work done by vendor partner teams with respect to tools and models being built by Microsoft with support from the partners. You will also be responsible for managing S360 compliance around these tools, models, and related data sources.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities
  1. Deliver against our Customer Capacity promise by ensuring we have a frictionless experience for our customers.
  2. Monitor, measure, and manage customer experience and region health with scorecards to continuously improve capacity experience and offerings for the diverse customer base.
  3. Serve as the Technical and Operational Subject Matter Expert for the Azure Storage services within your portfolio.
  4. Proactively identify and analyze risks to the capacity health for the Azure storage resources and services you manage, trigger mitigation strategies, and actions.


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