Luxury Vacation Experience Coordinator
1 week ago
Lohono Stays by Isprava offers high-end luxury vacations for discerning travelers. Our company focuses on providing unique, local, and curated hospitality experiences in India and South-East Asia.
We have over 250 homes across holiday destinations including Goa, Phuket, Koh Samui, Alibaug, Lonavala, Coonoor, and Bali. Each stay offers beautiful homes, a warm homestyle service, locally curated breakfast, and meal options, making it perfect for bonding and celebrating special occasions with loved ones.
Isprava has been invested in by Godrej family office and Piramal family amongst others, hosting various industrialists, celebrities, and sports personalities in their homes.
Purpose of the Role- The Luxury Vacation Experience Coordinator is responsible for ensuring customer satisfaction and the organization's reputation.
- This role involves setting up hospitality for guest check-in, check-out, concierge services, and planning stays and special celebrations such as décor, cake.
- The coordinator will be involved in overall planning and setting up of new business verticals, marketing, website development, reservations, software, revenue channels, FTOs, travel agents, business development, introducing food and beverages, staff training, digital media, and packages roll out.
- Excellent communication skills (English)
- Able to demonstrate consistent high-quality hygiene and other allied services
- Organized and systematic
- Patient, energetic, and open-minded
- Well-presented, polite, and tactful
- Can handle complaints in a calm manner
- Excellent people-handling skills
We offer an estimated salary of ₹800,000 - ₹1,200,000 per annum, commensurate with experience, plus benefits including health insurance, retirement plan, and paid time off.
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