Jira Technical Specialist

19 hours ago

Kannur, Kerala, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Description:

Key Responsibilities:

  • Provide critical technical support during high-priority incidents by troubleshooting logs and resolving project-specific blockers.
  • Design, modify, and optimize JIRA workflows, screens, issue types, custom fields, schemes, and issue indexing.
  • Conduct in-depth analysis and documentation of existing functionalities to identify areas for improvement and efficiency gains.
  • Exhibit a solutions-oriented mindset with a proactive approach to problem-solving.
  • Facilitate effective knowledge sharing and collaboration with internal and external stakeholders to drive productivity and innovation.
  • Independently assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.

Requirements:

  • Strong communication skills with the ability to convey technical concepts effectively to diverse stakeholders.
  • Extensive experience in Atlassian tool administration, including JIRA and Confluence (both Server and Cloud).
  • 3+ years of experience in a similar role.

About Us:

Innova-ESI is a leading organization that values innovation and customer satisfaction. We are looking for a talented Atlassian Jira Support specialist to join our team.

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