Revenue Optimization Specialist
2 days ago
We are seeking a proactive and detail-oriented individual to support our online travel distribution and ensure smooth coordination with Online Travel Agencies (OTAs).
Main Responsibilities:
- OTA Management:
- Update and maintain rates, availability, and promotions across OTA platforms.
- Ensure property listings (photos, descriptions, amenities) are accurate and up-to-date.
- Support in maintaining rate parity across OTAs and direct channels.
- Content & Quality:
- Coordinate with design/marketing teams for uploading new property photos and content.
- Monitor guest reviews and ratings, ensure timely responses, and escalate feedback to operations teams.
- Coordination & Execution:
- Work closely with OTA account managers for promotions, tactical campaigns, and visibility offers.
- Collaborate with sales, reservations, and front office teams to execute promotions and ensure smooth booking operations.
- Performance Tracking:
- Track daily bookings, cancellations, and occupancy trends from OTAs.
- Prepare basic reports and share insights with the OTA & Revenue Manager.
Required Skills & Attributes:
- Basic understanding of OTA platforms (Booking.com, Expedia, Goibibo, MakeMyTrip, etc.).
- Proficiency in MS Excel/Google Sheets.
- Strong attention to detail and accuracy in managing rates & inventory.
- Good communication and coordination skills.
- Ability to multitask and work in a fast-paced hospitality environment.
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