
Senior Operations Manager
12 hours ago
- Coordinate Agile software development projects by supporting Scrum Masters, Product Owners, and development teams to ensure timely delivery of sprint goals and project milestones.
- Facilitate communication and collaboration between internal Agile teams (developers, testers, UX/UI designers) and external stakeholders (clients, vendors, partners) to align on project objectives and requirements.
- Maintain and distribute Agile project documentation including sprint plans, product backlogs, user stories, sprint review notes, and retrospectives.
- Track sprint progress, impediments, and dependencies; escalate issues and coordinate resolution to maintain sprint velocity and delivery timelines.
- Organize and coordinate Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives.
- Support release planning and coordinate deployment activities in collaboration with DevOps and QA teams.
- Ensure adherence to Agile methodologies and best practices, promoting continuous improvement in project delivery processes.
- Bachelor's degree in Computer Science, Business Administration, or related field.
- 5 to 8 years of experience in project coordination or management, with at least 3 years in Agile software development environments.
- Strong verbal and written communication skills tailored to technical and non-technical audiences.
- Proficient in Agile project management tools such as JIRA, Confluence, Azure DevOps, or similar platforms.
- Experience facilitating Agile ceremonies and supporting Scrum or Kanban teams.
- Excellent documentation skills and attention to detail in maintaining project artifacts.
- Ability to manage multiple stakeholders across various levels, different vendors and geographies effectively.
- Strong problem-solving skills and ability to manage competing priorities in a fast-paced environment.
- Knowledge of Agile frameworks (Scrum, Kanban, SAFe) and software development lifecycle (SDLC).
- Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), or similar Agile certification.
- Experience working in software development or IT services industries.
- Familiarity with DevOps practices and tools.
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