Desktop Support Specialist

10 hours ago

Surat, Gujarat, India beBeeDesktopSupport Full time ₹ 50,00,000 - ₹ 80,00,000
Job Summary">

As a Desktop Support Specialist, you will play a critical role in ensuring the smooth operation of our organization's end-user hardware and software. You will be responsible for providing technical support to employees, troubleshooting issues with desktops, laptops, printers, and peripherals, as well as installing, configuring, and upgrading end-user hardware and software as per IT policies.

Key Responsibilities:

  • Provide first-level technical support to employees via phone, email, or remote access tools.
  • Troubleshoot common desktop and laptop issues, including operating system and application-related problems.
  • Install and configure new user hardware and software, ensuring compliance with IT policies and procedures.
  • Perform routine maintenance tasks, such as software updates and virus scans, to ensure optimal system performance.
  • Assist with onboarding and offboarding activities, including device setup and profile configurations.
  • Participate in IT asset inventory, audits, and compliance reporting.
Requirements

To succeed in this role, you will need:

  • 3-5 years of experience in IT end-user support or desktop support.
  • Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking principles.
  • Experience with Active Directory, Outlook/Exchange, and remote support tools.
  • Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine).
  • Understanding of IT security, endpoint protection, and patching best practices.
What We Offer

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.

  • Desktop Support Engineer- IT Support Industry

    2 weeks ago

    Surat, Gujarat, India Seven Consultancy Full time

    JOB DETAILS Responding to client support requestsContacting clients to find out the nature of the problemTraveling to the client's location or connecting via a remote linkTroubleshooting hardware and software issuesInstalling and maintaining hardware and computer peripheralsInstalling and upgrading operating systems and computer softwareTroubleshooting...

  • Technical Support Specialist

    13 hours ago

    Surat, Gujarat, India beBeeTroubleshooter Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistAs a vital member of our dynamic IT support team, you'll deliver world-class technical assistance, collaborating with peers to ensure seamless day-to-day operations.You'll work from our collaborative and user-friendly space, where employees can drop in for help. Troubleshooting technical issues, managing IT assets,...

  • Highly Skilled IT Support Professional Wanted

    2 days ago

    Surat, Gujarat, India beBeeNetwork Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Profile: IT Infrastructure SpecialistWe are seeking a skilled IT Infrastructure Specialist to join our operations team. This role ensures the availability, stability, and security of customer IT infrastructure through proactive network monitoring, troubleshooting, and incident response.The IT Infrastructure Specialist provides 24x7x365 escalation...

  • Senior Technical Support Engineer

    2 days ago

    Surat, Gujarat, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team.This is an exciting opportunity for a skilled professional to work as the first point of contact for technical support, ensuring the smooth operation of IT systems and services. The successful candidate will handle a wide range of support tasks, from basic troubleshooting...

  • Financial Support Specialist

    3 days ago

    Surat, Gujarat, India beBeeCustomer Full time ₹ 38,40,000 - ₹ 48,00,000

    Job OpportunityA Financial Support Specialist will provide exceptional customer service by understanding and meeting the needs of clients. They will engage with prospects, follow up throughout the sales process to ensure requirements are met, and showcase the value of products and services to potential buyers.The ideal candidate will be able to analyze data...

  • Customer Support Specialist

    3 days ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team.Provide technical and functional support to clients using Hospital Management System (HMS) or Property Management System (PMS) software.Troubleshoot application issues and provide resolution or escalate to relevant technical...

  • IT Infrastructure Specialist

    17 hours ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 9,00,000 - ₹ 15,00,000

    Job TitleWe are seeking a skilled and proactive IT professional to fill the role of Desktop Support Engineer. The ideal candidate will possess excellent troubleshooting skills, strong analytical abilities, and hands-on experience in managing IT infrastructure.

  • Technical Support Specialist

    8 hours ago

    Surat, Gujarat, India beBeeMaintenance Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Opportunity: Technical Support SpecialistLocation: Hazira (Surat) & Jamnagar in Gujarat, IndiaAre you a passionate engineer with a knack for technical problem-solving and equipment maintenance?As a Technical Support Specialist at our Hazira/Jamnagar site, you will play a vital role in maintaining high-performance operations.Key Responsibilities:Perform...

  • Technical Support Specialist

    3 days ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    About this RoleWe are seeking a skilled Technical Support Specialist to provide high-quality support to our customers. As a key member of our technical team, you will be responsible for resolving technical issues and providing timely assistance via multiple channels.Key Responsibilities:Troubleshooting: Identify and resolve technical issues related to...

  • Help Desk Technician

    2 days ago

    Surat, Gujarat, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 16,00,000

    Job Description:">We are seeking a dedicated and customer-focused Support Specialist to join our team. The role will involve resolving end-user VDI issues, maintaining golden images, deploying new desktop pools, and working with application teams to ensure seamless virtual desktop functionality.">Key Responsibilities:">">Provide Level 1–3 support for...