Technical Documentation Specialist

5 days ago


Gurgaon, Haryana, India Sprinklr Full time

About Us

Sprinklr is a leading enterprise software company that enables every organization on the planet to make their customers happier.

Job Summary

We are seeking a skilled Technical Documentation Specialist to join our team. As a key member of our documentation team, you will play a pivotal role in creating high-quality documentation that empowers our users to self-serve and gain confidence using Sprinklr.

About the Role

The Technical Documentation Specialist will be responsible for:

  • Collaborating closely with product managers, engineers, and subject matter experts to create accurate and user-friendly content.
  • Focusing on Sprinklr's new features, ensuring that documentation is up-to-date and relevant.
  • Writing and enhancing user guides, developer guides, and reference materials for Sprinklr services.

Tech Expertise in Sprinklr

The ideal candidate will have a deep understanding of Sprinklr's products, services, and underlying technologies. You will be responsible for:

  • Translating complex technical concepts into clear, accessible documentation.
  • Troubleshooting and validating information by working closely with product and engineering teams.

Research and Standards

You will conduct thorough research to gather accurate step-by-step instructions and ensure consistency, clarity, and correctness in all documentation. Additionally, you will:

  • Review and edit technical content with relevant stakeholders for clarity and purpose.

Measure and Optimize

You will work with Support to close cases by documentation and ensure that documentation is easily discoverable by relevant search criteria. Furthermore, you will:

  • Continually improve the documentation review process and ensure fast and accurate transfers of knowledge.

Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in a relevant field such as Technical Communication, Engineering, or Computer Science.
  • Proven experience writing documentation.
  • Strong technical expertise in Sprinklr or similar platforms.
  • Excellent writing, editing, and analytical skills.
  • Detail-oriented and committed to delivering high-quality documentation.

Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary of $120,000 per year.
  • A range of health plans, leading well-being programs, and financial protection for you and your family.
  • Ongoing professional development opportunities.

EEO Policy

Sprinklr is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.


  • Technical Writer

    3 weeks ago


    Gurgaon, Haryana, India Siemens Limited Full time

    Product Documentation Specialist OpportunityAt Siemens Limited, we are seeking a skilled Technical Writer to join our Product Development team in Gurgaon.As a Product Documentation Specialist, you will be responsible for creating and maintaining high-quality technical documentation for our products.Key Responsibilities:• Receive and process requests for...


  • Gurgaon, Haryana, India Leegality Full time

    We are Leegality, India's first Document Infrastructure Platform, revolutionizing paperwork for businesses.As a Documentation Specialist, you will play a pivotal role in creating and maintaining technical documentation to ensure our users have an exceptional experience with our products.Main Responsibilities:API Documentation:Develop comprehensive API...


  • Gurgaon, Haryana, India Juniper Green Energy Full time

    About the RoleJuniper Green Energy, a leading renewable energy power producer, is seeking an experienced Documentation Specialist to join its Engineering department in Gurugram.Job OverviewThis is a challenging role that requires strong technical documentation skills, excellent communication, and attention to detail. As a Documentation Specialist, you will...


  • Gurgaon, Haryana, India Leegality Full time

    About UsLeegality is a leading document infrastructure platform in India, revolutionizing the way businesses complete paperwork with our innovative digital solutions.Job OverviewWe are seeking an experienced Technical Writer to join our team as an API Documentation Specialist. In this role, you will be responsible for creating comprehensive and user-friendly...


  • Gurgaon, Haryana, India Sprinklr Full time

    Job SummaryAs a Senior Technical Writer at Sprinklr, you will play a key role in creating high-quality documentation that empowers our users to self-serve and gain confidence using our platform. Your primary responsibility will be to collaborate closely with product managers, engineers, and subject matter experts to develop accurate and user-friendly...


  • Gurgaon, Haryana, India 2coms Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at 2coms. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and documenting technical knowledge in our database.Key...

  • Technical Writer

    4 weeks ago


    Gurgaon, Haryana, India Leegality Full time

    Job DescriptionLeegality is a leading Document Infrastructure Platform that enables businesses to complete paperwork efficiently. We are seeking a skilled Technical Writer to join our team and contribute to creating high-quality technical documentation.The successful candidate will be responsible for developing comprehensive API documentation using OpenAPI...

  • Technical Writer

    4 weeks ago


    Gurgaon, Haryana, India Leegality Full time

    About the RoleWe are seeking an experienced Technical Writer to join our team at Leegality. As a Technical Writer, you will be responsible for creating and maintaining a variety of technical documentation to ensure our users have the best possible experience with our products.Main ResponsibilitiesDevelop comprehensive, user-friendly API documentation using...


  • Gurgaon, Haryana, India Wipro Full time

    Role Overview The Technical Support Specialist will provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Key responsibilities include managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails...

  • Technical Writer

    3 weeks ago


    Gurgaon, Haryana, India Leegality Full time

    Job Description At Leegality, we are seeking a skilled Technical Writer to create and maintain accurate and comprehensive technical documentation for our products. The ideal candidate will have a proven track record of producing high-quality documentation and will be able to work closely with cross-functional teams to gather technical information. The...

  • Technical Writer

    4 weeks ago


    Gurgaon, Haryana, India Leegality Full time

    About the RoleLeegality is seeking a skilled Technical Writer to join our team. As a Technical Writer, you will be responsible for creating and maintaining high-quality technical documentation that enables our users to effectively utilize our products.This is a remote position that offers the opportunity to work with a innovative company that is changing the...


  • Gurgaon, Haryana, India Cint Full time

    Technical Operations SpecialistCint is seeking a Technical Operations Specialist to join our Platform Operations team. As a key member of our team, you will provide top-notch customer support for our Lucid Marketplace platform users, investigate and resolve customer issues in a professional and timely fashion, and create and review technical...


  • Gurgaon, Haryana, India FieldAssist Full time

    **Job Title:** Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at FieldAssist. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers and partners. Your primary goal will be to resolve technical issues efficiently and effectively,...


  • Gurgaon, Haryana, India Sprinklr Full time

    We're passionate about transforming customer experiences at Sprinklr. Our cutting-edge platform empowers companies to engage with their audiences across various channels, making people happier at every touchpoint.As a Senior Technical Writer, you'll play a pivotal role in ensuring our users have clear and concise documentation to allow customers to...

  • Technical Writer

    4 weeks ago


    Gurgaon, Haryana, India Siemens Limited Full time

    Unlock the potential of sustainable energy solutions as a Product Development Writer at Siemens Limited India. In this role, you will be responsible for creating and maintaining accurate and up-to-date product documentation.As a key member of the Product Development team, you will work closely with cross-functional teams to develop and implement product...


  • Gurgaon, Haryana, India 2coms Full time

    Technical Support Specialist OpportunityWe are seeking a skilled Technical Support Specialist to join our team at 2coms in Gurgaon. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.About the Role:As a Technical Support Specialist, you will be the primary point of contact for our clients,...


  • Gurgaon, Haryana, India 2coms Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at 2coms. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and...


  • Gurgaon, Haryana, India Leegality Full time

    Job DescriptionWe are seeking a skilled Technical Content Specialist to join our team at Leegality.The ideal candidate will be responsible for creating and maintaining high-quality technical documentation to ensure our users have a seamless experience with our products.Key Responsibilities:Create comprehensive API documentation using OpenAPI specifications...


  • Gurgaon, Haryana, India AECOM Full time

    We are seeking a highly skilled Document Control Specialist to join our team at AECOM. This is an exciting opportunity for a detail-oriented individual with a strong understanding of document control procedures.


  • Gurgaon, Haryana, India Leegality Full time

    Company OverviewLeegality is India's pioneering Document Infrastructure Platform, revolutionizing how businesses manage paperwork with a digital approach. Over the last 7 years, our platform has transformed the way over 2000+ companies complete agreements, forms, and other legal documents, serving large enterprises like HDFC, SBI Cards, Federal Bank, ICICI...