Client Experience Manager

2 days ago

Delhi, Delhi, India beBeeClientExperience Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

We are seeking a highly skilled and results-driven Client Experience Manager to join our team. As a key member of our client-facing department, you will be responsible for building and maintaining strong relationships with our clients, understanding their goals, and translating them into actionable plans.

You will oversee campaign execution, timelines, and quality, ensuring seamless communication between clients and internal teams. Additionally, you will support pitches, presentations, and idea approvals, streamlining processes for better efficiency.

Responsibilities:
  • Develop and maintain strong client relationships as the primary point of contact.
  • Conduct market research and provide strategic insights to drive business growth.
  • Oversee the execution of campaigns, ensuring timely delivery and high-quality results.
  • Maintain open lines of communication with clients and internal teams, addressing any concerns or issues promptly.
  • Support the development and approval of pitches, presentations, and ideas, working closely with cross-functional teams.
  • Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.
What We Offer
  • A dynamic and supportive work environment that fosters collaboration and creativity.
  • Opportunities for professional growth and development, with a focus on individual contributions and achievements.
  • A competitive compensation package, including benefits and perks.
  • A chance to make a meaningful impact on our clients' businesses and contribute to our company's success.
  • A role that values autonomy, accountability, and continuous learning.

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