
Financial Expert
6 days ago
Job Location: Thane , Malad
We are seeking motivated and customer-focused professionals to join our team as Banking Services Representatives. As a key member of our organization, you will be responsible for delivering exceptional customer experiences by assisting clients with their banking queries, transactions, and financial service requests.
Key Responsibilities:- Handle inbound and outbound calls/emails/chats related to banking services.
- Assist customers with queries regarding savings accounts, credit cards, loans, and online banking.
- Provide accurate information while ensuring compliance with banking policies.
- Resolve customer issues effectively within defined turnaround times.
- Escalate complex cases to the appropriate department when required.
- Graduate in any stream (Experienced can apply).
- CIBIL Score: 600+
- HSC + 11months & above BPO experience
- Excellent communication skills in English (verbal & written).
- Basic knowledge of banking/financial services preferred.
- Ability to work in rotational shifts (US)
- Strong problem-solving and interpersonal skills.
- Typing speed & computer proficiency is an added advantage.
- Any domain (non-BPO experience also acceptable)
- Attractive salary with performance-based incentives.
- Flexible working hours with regular breaks.
- Growth opportunities within the organization.
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