Quality Assurance Specialist

6 days ago


Mumbai, Maharashtra, India Enterslice Full time

We are seeking a Quality Coach to join our team at Enterslice.

Job Description:

As a Quality Coach, you will be responsible for implementing and effectively utilizing various Quality Control tools, best practices, and procedures.

Main Responsibilities:

  1. Monitor and devise plans and processes to improve Customer Satisfaction and Net Promoter Score.
  2. Monitor employee quality records, track, and report on outcomes.
  3. Provide structured and timely feedback recommendations to improve individual and team performance.
  4. Determine the readiness of new hires post-training.
  5. Analyze and report service quality trends.

Requirements:

  1. Excellent written communication skills and a collaborative approach.
  2. Outstanding customer service skills.
  3. Excellent account management, follow-through, and attention to detail.
  4. Ability to multitask and work under stress.

Apply now and take your career to the next level with Enterslice.



  • Mumbai, Maharashtra, India ICCS Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at ICCS. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our customer interactions.Key Responsibilities:Checking the quality of calls and emailsDocumenting and reporting feedbackConducting...


  • Mumbai, Maharashtra, India ICCS Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at ICCS. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our customer interactions.Key Responsibilities:Conduct quality audits to ensure compliance with our quality standardsReview and...


  • Mumbai, Maharashtra, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Quality Assurance Specialist to join our team at Snaphunt. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.Key ResponsibilitiesConduct thorough testing and quality assurance of our products and services.Develop and execute test plans, test...


  • Mumbai, Maharashtra, India Estée Lauder Companies Full time

    We are seeking a skilled Quality Assurance Specialist to join our team at {company}. As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality of our software products.Key ResponsibilitiesDevelop and execute test plans to ensure the quality of our softwareIdentify and report defects to the development teamCollaborate with...


  • Mumbai, Maharashtra, India Infinx Healthcare Full time

    We are seeking a Quality Assurance Specialist to ensure the highest quality standards in our products and services at Infinx Healthcare.Key Responsibilities:Perform quality tests and validate test cases to ensure products meet organizational standards.Work with a small team to identify and remedy defects in the production process.Develop and implement...


  • Mumbai, Maharashtra, India Overture Rede Private Limited Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at Overture Rede Private Limited. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software applications by designing and executing comprehensive testing strategies.Key...


  • Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full time

    Job Title: Quality Assurance SpecialistUrgent Opening for a Quality Assurance Specialist at Hunarstreet TechnologiesJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Hunarstreet Technologies. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services and products.Key...


  • Mumbai, Maharashtra, India Mahindra Rise Full time

    Job Title: Quality Assurance SpecialistCompany: Mahindra & Mahindra LtdJob Summary:We are seeking a Quality Assurance Specialist to join our team at Mahindra & Mahindra Ltd. As a Quality Assurance Specialist, you will play a crucial role in independently handling overall Metallurgical lab activities in the plant.Responsibilities:Conducting Metallurgical...


  • Mumbai, Maharashtra, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Quality Assurance Specialist to join our team at Snaphunt. As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality standards in our products and services.Key Responsibilities:Conduct thorough testing and quality assurance of our products and services.Develop and implement...


  • Mumbai, Maharashtra, India Overture Rede Private Limited Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at Overture Rede Private Limited. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software applications by designing and executing comprehensive testing strategies.Key...


  • Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full time

    Quality Assurance SpecialistAt Hunarstreet Technologies, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services by conducting analytical assessments and managing quality assurance processes.Key Responsibilities:• Conduct audits...


  • Mumbai, Maharashtra, India Future Factory Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Future Factory. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Key ResponsibilitiesConduct thorough testing and quality assurance of our products and services.Develop and execute test plans to ensure...


  • Mumbai, Maharashtra, India WTW Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at WTW. As a Quality Assurance Specialist, you will be responsible for ensuring the accuracy and quality of our SAFR reviews.Key Responsibilities:Maintain accuracy and quality as per the standards agreed by the Business Unit for all SAFR...


  • Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full time

    Job Title: Quality Assurance SpecialistLocation: RemoteWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hunarstreet Technologies. As a Quality Assurance Specialist, you will play a crucial role in overseeing quality control, conducting analytical assessments, and managing quality assurance processes.Key...


  • Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full time

    Job Title: Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Hunarstreet Technologies. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services and products.Key Responsibilities:Conduct audits and super audits for the teamProvide timely...


  • Mumbai, Maharashtra, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Quality Assurance Specialist to join our team at Snaphunt. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Key Responsibilities:Conducting post-release and post-implementation testing to identify and report defects.Executing test cases and...


  • Mumbai, Maharashtra, India Coverfox Insurance Full time

    About the RoleCoverfox Insurance is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our application across various platforms and browsers.ResponsibilitiesPerform functional, regression, sanity, smoke, and performance testingDevelop and execute test...


  • Mumbai, Maharashtra, India NMIMS Full time

    Quality Assurance SpecialistAt NMIMS, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for assessing the quality of our call center associates' performance and ensuring that our customers receive exceptional service.Key Responsibilities:• Participate in the design of...


  • Mumbai, Maharashtra, India MicroStrategy Incorporated Full time

    Job Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to join our team at MicroStrategy Incorporated. As a Quality Assurance Specialist, you will be responsible for designing, developing, and executing test cases for our cloud offerings deployed on AWS, Azure, GCP, and private cloud.Key Responsibilities:Design and...


  • Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full time

    Quality Assurance SpecialistJoin Hunarstreet Technologies as a Quality Assurance Specialist and play a crucial role in ensuring the highest standards of quality in our operations. As a Quality Assurance Specialist, you will be responsible for conducting audits and super audits, providing timely feedback to the production team, and leading training and...