Head Store Operations Manager

2 days ago

Belgaum, Karnataka, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000
Store Operations Manager

As a key member of our leadership team, you will oversee the daily operations of the store, driving sales and delivering exceptional customer experiences.

Key Responsibilities:
  • Manage daily store operations, including opening and closing procedures.
  • Ensure the store is well-maintained, clean, and visually appealing at all times.
  • Monitor and manage inventory levels to optimize product availability.
Sales Leadership
  • Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
  • Provide guidance and support to sales associates to enhance their product knowledge and customer service skills.
  • Implement sales strategies and promotions to maximize revenue.
Customer Service Excellence
  • Foster a customer-centric environment, ensuring an exceptional shopping experience.
  • Handle customer inquiries, complaints, and issues promptly and professionally.
  • Build and maintain strong customer relationships.
Team Development and Management
  • Recruit, train, and supervise store staff.
  • Create a positive and collaborative work environment.
  • Conduct regular performance evaluations and provide constructive feedback.
Financial Performance and Optimization
  • Monitor and manage the store's financial performance.
  • Implement cost-effective measures to optimize profitability.
Security and Compliance Standards
  • Ensure adherence to security and safety protocols.
  • Comply with all relevant regulations and company policies.
Requirements and Qualifications:
  • Proven experience as a Retail Manager, preferably in the Watch Industry.
  • Excellent communication and customer service abilities.
  • Familiarity with inventory management and sales techniques.

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