Technical Voice Analyst

1 week ago

Mumbai, Maharashtra, India beBeeTechnicalVoiceAnalyst Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description

We are seeking a skilled IT professional to join our team as a Technical Voice Analyst. As a key member of our team, you will be responsible for providing exceptional technical support and expertise to our clients.

Essential Skills & Qualifications
  • Minimum 3 years of experience in IT hardware/software required; Microsoft Certified Desktop Technician preferred.
  • Excellent communication skills with a strong command of English sentence structure, vocabulary, and grammar.
  • Ability to work effectively in a 24/7 environment.
Required Technical Skills
  • Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems.
  • Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications.
  • Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN.
  • Skilled in virus/malware removal and troubleshooting customized applications.
Desirable Skills
  • Knowledge of mobile device management.
  • Coordination with third-party vendors for Order fulfillment, Warranties, and so forth.
Benefits

The successful candidate will receive a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

How to Apply

If you are a motivated and talented IT professional looking for a new challenge, please submit your application including your resume and cover letter.

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