Global Fraud Investigations Lead
3 weeks ago
This role is an excellent opportunity to join Amazon, a pioneering company in the LGBTQ+ business community. Please do not contact the recruiter directly.
Description:
Amazon's Vendor Investigations & Transaction Accuracy (VITA) team seeks a Senior Product Manager to drive the development of innovative case management solutions for fraud investigations.
The team's primary goal is to deliver agile execution and ensure successful deployment of new features. As a Senior Product Manager, you will be responsible for coordinating across teams to facilitate seamless product development and testing.
With multiple businesses growing rapidly, Amazon creates a dynamic environment with many opportunities. This position spearheads efforts to improve global fraud investigations and case management through product innovation. You will closely collaborate with customers to deeply understand their needs and develop solutions to address those needs.
You will set the strategic vision and roadmap for fraud case management products. You will manage product initiatives and work with system owners, business stakeholders, data scientists, engineers, and investigators worldwide to drive end-to-end enhancements and visibility into our fraud detection and prevention suite.
Key Responsibilities:
- Develop a deep understanding of customer needs in fraud investigations and case management workflows.
- Define the product strategy, vision, and roadmap for fraud investigations case management solutions.
- Translate business opportunities into detailed product requirements and user stories.
- Manage the product development lifecycle, including discovery, requirements gathering, sprint planning, user acceptance testing, and continuous releases.
- Prioritize requirements and define minimum viable products, balancing trade-offs between time, effort, investment, and value.
- Lead cross-functional teams, ensuring execution against the product roadmap and alignment with broader organizational goals.
- Define and monitor success metrics to measure product adoption, performance, and business value creation.
- Closely collaborate with engineering, operations, and marketing teams to support product development and go-to-market strategies.
- Develop subject matter expertise in fraud detection, prevention, and investigations solutions.
- Identify future needs and opportunities to evolve systems, processes, and solutions through prototyping and innovation.
- Proactively mitigate risks and address potential failure modes throughout the product lifecycle.
- Influence technical priorities and business strategy through data-driven contributions and effective stakeholder management.
- Mentor and coach team members on product management best practices.
Basic Qualifications:
- 5+ years of product or program management, product marketing, business development, or technology experience.
- Bachelor's degree or equivalent.
- Experience owning/driving roadmap strategy and definition.
- Experience with end-to-end product delivery.
- Experience with feature delivery and trade-offs of a product.
- Experience as a product manager or owner.
- Experience owning technology products.
Estimated Salary: $140,000 - $160,000 per year
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