Order Management Expertise Required

4 hours ago

Aurangabad, Maharashtra, India beBeeOrderManagement Full time ₹ 75,00,000 - ₹ 1,20,00,000
Order Management Professional

The role of an Order Management Specialist is pivotal in delivering exceptional service to both internal and external customers.

This position plays a crucial part within our Global Shared Services Centre in Noida, India.

Key Responsibilities:

  • Process email Purchase Orders from end users through Salesforce and SAP.
  • Retrieve orders from partner portal and process into SAP.
  • Verify pricing against customer contract or approved discount matrix.
  • Verify availability of product.
  • Coordinate with Purchasing to determine lead times when supply is not available.
  • Exercise discretion to prioritize product allocations when supply is not available.
  • Provide inside sales support, including interface with Customer Master Data, Credit, Purchasing, Logistics, and Sales.
  • Process customer returns and credit note requests in a timely manner.
  • Answer customer inquiries regarding order status, product availability and lead times.
  • Troubleshoot customer issues, responding in timely manner.
  • Consistently review backlog to ensure compliance with company booking policy, including requirements that impact revenue recognition.
  • Complete self-training modules in SAP as needed.
  • Log customer complaints (CCAR's) in SAP.
  • Create Salesforce cases to request additional addresses or contacts be added to SAP.

Requirements:

  • A high-energy individual with the ability to work under pressure in a fast-paced, changing environment with a positive attitude.
  • Customer first mentality.
  • Strong time management skills to effectively prioritize daily tasks.
  • Demonstrated initiative to resolve complex customer issues efficiently.
  • Ability to work proactively and exercise judgment.
  • Strong attention to detail.
  • Strong interpersonal, communication, and customer service skills.
  • Ability to work with others in a professional, responsive, and courteous manner.
  • Ability to work productively in a cross-functional team environment.
  • Strong system skills, including Microsoft Office.
  • The ERP system, SAP and Salesforce system are preferred.

Education and Experience:

  • BS/BA degree in business.
  • 4+ years of experience with account management and customer service in high tech environment.
  • Basic accounting knowledge, understanding of international trade principles and possibilities.

  • Order Manager

    6 hours ago

    Aurangabad, Maharashtra, India beBeeOrder Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Order CoordinatorLocation: WorldwideLanguage: English (Mandatory)Job Description:We are looking for an Order Coordinator to join our team. The successful candidate will be responsible for coordinating order processing and billing activities.The ideal candidate will have a strong problem-solving and customer service skills, as well as the ability...

  • Order Management Opportunity

    4 hours ago

    Aurangabad, Maharashtra, India beBeeManagement Full time ₹ 8,00,000 - ₹ 12,00,000

    Order Management SpecialistWe are seeking an experienced Order Management professional to manage and resolve customer inquiries related to orders.Key Responsibilities:Manage and resolve customer inquiries, including tracking, shipping, and delivery issues.Provide exceptional customer service via phone, email and chat, ensuring timely and accurate resolutions...

  • Regional Order Management Specialist

    4 hours ago

    Aurangabad, Maharashtra, India beBeeOrderManager Full time ₹ 13,63,341 - ₹ 21,39,915

    Job OverviewThis role focuses on delivering high-quality order management services to regional sales teams. The incumbent will be responsible for ensuring timely and efficient servicing of orders, including validating demand, prioritizing orders, and resolving potential issues affecting timelines.Key Responsibilities:Validate demand over the horizon and...

  • Order Operations Manager

    2 days ago

    Aurangabad, Maharashtra, India beBeeBusiness Full time US$ 1,02,000 - US$ 1,42,000

    Job OverviewThis role entails overseeing operational departments and performing various assigned tasks.Execute weekly ordering processes – Creation of Purchase Orders for Replenishment and Non-replenishment orders.Analyze demand data to identify exceptions / outliers and communicate with stakeholders.Manage PO revisions, track status, and report progress...

  • Order Management Analyst Position

    6 days ago

    Aurangabad, Maharashtra, India beBeeCommunication Full time ₹ 8,00,000 - ₹ 15,00,000

    Order Management Job OverviewThe role of an Order Management Analyst involves overseeing orders and providing assistance to clients and internal production teams. This position requires strong communication and organizational skills, as well as experience in managing order entry processes and delivery logistics.

  • Electrical Order Manager

    7 days ago

    Aurangabad, Maharashtra, India beBeeProject Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Project Management ProfessionalThis is an exciting role that involves taking ownership of AIS Orders as a project manager and overseeing their execution from start to finish.The successful candidate will be responsible for managing the entire order lifecycle, including engineering, manufacturing, delivery, and installation testing commissioning.To...

  • Order Fulfillment Specialist

    21 hours ago

    Aurangabad, Maharashtra, India beBeeOrderFulfillment Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Order Fulfillment SpecialistKey Responsibilities:Create and manage customer orders, ensuring timely delivery and perfect order fulfillment.Process equipment, media, and consumables orders received through manual or online platforms in defined ERP systems.Interface with internal teams to ensure product or service delivery while maintaining...

  • Order Service Management Professional

    1 week ago

    Aurangabad, Maharashtra, India beBeeTelecommunications Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Oracle Order Service Management Consultant Role We are looking for a skilled and experienced consultant to work on multiple Oracle Communications OSS Stack products. This role offers the opportunity to design, implement, and support OSS solutions for diverse and complex projects in the telecommunications domain.Main ResponsibilitiesImplement Oracle...

  • Robust System Expertise Required

    6 hours ago

    Aurangabad, Maharashtra, India beBeeReliability Full time ₹ 90,00,000 - ₹ 1,50,00,000

    **Job Title:** System Reliability Engineer">Our organization is looking for a skilled System Reliability Engineer to play a critical role in ensuring the seamless operation of our digital backbone, supporting millions of customers worldwide.About the Role:As a System Reliability Engineer, you will be responsible for identifying potential system issues early,...

  • Expertise in Cloud Infrastructure Management

    1 week ago

    Aurangabad, Maharashtra, India beBeeLinux Full time ₹ 10,00,000 - ₹ 15,00,000

    Cloud Infrastructure ExpertWe are seeking a seasoned Cloud Infrastructure Expert to manage our AWS infrastructure and maintain high system performance.Main Responsibilities:Managing Linux servers on the cloud.Designing, implementing, and monitoring cloud-based systems.Automating routine tasks with scripting languages.Maintaining security measures and backup...