Customer Growth Specialist

1 week ago


Dindigul, Tamil Nadu, India beBeeRetention Full time ₹ 60,00,000 - ₹ 80,00,000
Customer Retention and Account Manager

This role involves overseeing customer interactions, fostering subscription growth, and resolving outstanding account discrepancies. You will contact customers whose trials have expired, facilitate purchases, process orders, and address account issues.

Key Responsibilities:
  • Contact customers to resolve outstanding account overages or encourage subscription purchases post-trial expiration.
  • Process orders promptly after the customer reaches out and sends purchase confirmation.
  • Maintain detailed records of follow-ups and interactions.

Key Performance Indicators include conversion rates from trials to purchases and accounts suspended due to non-response. This role requires advanced knowledge of Microsoft Excel software and basic knowledge of Microsoft Word. Strong communication and negotiation skills are essential.

Requirements:
  • Analytical skills to track performance metrics and improve processes.
  • Organized and detail-oriented with the ability to meet deadlines.
  • Problem Solving ability.
  • Experience in customer service.
  • Proficiency with CRM systems like Salesforce and experience in Zendesk.

We are seeking a proactive professional who can work effectively in a dynamic environment. The ideal candidate will be able to track follow-ups, monitor outcomes, and generate reports on key metrics.



  • Dindigul, Tamil Nadu, India beBeeBusinessGrowth Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Business Growth SpecialistAbout the RoleWe are seeking a highly skilled Business Growth Specialist to join our team.Key Responsibilities:Sales and Business Development: Identify and pursue new business opportunities within the lubricants market, ensuring alignment with company objectives.Customer Relationship Management: Build and maintain strong...


  • Dindigul, Tamil Nadu, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

    Customer Account SpecialistWe are seeking a skilled Customer Account Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.Key Responsibilities:Contact customers...


  • Dindigul, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and support.Main Responsibilities:Achieve Business Objectives: Identify key business targets and develop strategies to acquire new customers and retain existing ones.Customer...


  • Dindigul, Tamil Nadu, India beBeeBusinessGrowth Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Business Growth SpecialistThis is a key role within our organization, responsible for driving sales growth and customer acquisition. The successful candidate will be a seasoned professional with a proven track record in field sales.Key Responsibilities:Develop and execute business strategies to achieve sales targets and expand the customer...


  • Dindigul, Tamil Nadu, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Account Growth SpecialistAbout the Role:We are seeking an experienced Relationship Manager to join our team.Key Responsibilities:Recruit and manage a network of sales agents to promote insurance products.Build strong relationships with these agents to drive business growth.Provide ongoing training and support to ensure agents meet their sales...


  • Dindigul, Tamil Nadu, India beBeeGrowth Full time ₹ 10,00,000 - ₹ 13,00,000

    \Helpers: Job Title: Program Growth SpecialistIndustry: Education and Consulting Services\


  • Dindigul, Tamil Nadu, India beBeeClientGrowth Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Client Growth SpecialistWe are seeking an experienced Client Growth Specialist to join our team. As a key member of our organization, you will be responsible for driving business growth and developing strong relationships with clients.About the Role:Client Acquisition: Identify new business opportunities and develop strategies to acquire new...


  • Dindigul, Tamil Nadu, India beBeeCustomerEngagement Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Role: Customer Engagement SpecialistThe primary focus is on providing exceptional customer service, ensuring customers feel valued and empowered to make informed decisions.To achieve this, one must possess excellent communication skills, with the ability to understand customer needs and provide suitable solutions.A strong consultative approach is...


  • Dindigul, Tamil Nadu, India beBeeGrowth Full time ₹ 1,20,00,000 - ₹ 2,50,00,000

    Strategic Growth SpecialistAs a Strategic Growth Specialist, you will play a pivotal role in ensuring the successful deployment of our solutions for clients.Acting as a trusted advisor, you will work closely with both client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end...


  • Dindigul, Tamil Nadu, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    About this roleEffective customer resolution specialists sought to join our growing team.The ideal candidate will possess excellent communication skills, a passion for delivering exceptional customer experiences and proven expertise in resolving complex customer queries.Key responsibilities include timely and effective resolution of customer inquiries,...