Senior Selection Manager

1 week ago


Bengaluru, Karnataka, India myGwork Full time
Program Manager Job Description

We are seeking a highly skilled Program Manager to join our team at myGwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.

About Amazon

Amazon.com, Inc. (NASDAQ:AMZN) is a Fortune 500 company based in Seattle, which opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection.

The company seeks to be Earth's most customer-centric organization, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.

We operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history.

Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon's cost structure.

Job Responsibilities
  • Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
  • Work directly with operations leaders, support leaders, and third party vendors to design and deliver scalable solutions
  • Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and deliver on-time
  • Owning program communication; accelerating progress by driving crisp and timely decisions, removing barriers, escalating as appropriate
  • Influence design and development of strategic processes
  • Work with program managers and business leaders to communicate and impact critical business initiatives
  • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
  • Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers
  • Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence
Requirements

Basic Qualifications:

  • 3+ years of program or project management experience
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications:

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Salary Range: $150,000 - $180,000 per year, depending on experience.

This role will be based in the United States, but may require occasional travel to other locations within the country.



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