Senior Brand Manager

3 weeks ago

Bengaluru, Karnataka, India myGwork Full time

About Amazon

Amazon is committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform.

The company's DNA is driven by the spirit of innovation, with the world's brightest technology minds researching and developing technology that improves the lives of shoppers and sellers around the world.

About the Role

Account Management - Brand Specialist

This role involves working as part of Amazon Vendor Services (AVS) Team of Retail Business Services. As a Brand Specialist, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.

You will interface internally with leaders from our Retail and Vendor Services teams and be responsible for all aspects of the vendor's business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.

Your responsibilities will include utilizing a wide range of skills and working across major functional areas such as site merchandising, buying, inventory management, finance, operations, and online marketing to drive the performance of strategic vendor partners at Amazon.

In this role, you will focus on operational aspects of managing the customer relationships with our vendors. This includes conceiving, creating, and analyzing a wide range of marketing activities/campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon.

Additionally, you will look into operational aspects of vendor's business with Amazon, root cause analysis of issues and opportunities affecting business.

Key Job Responsibilities

  • Establish long-term partnerships with key vendor partners for the group of vendors handled.
  • Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
  • Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
  • Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
  • Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
  • Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans.

BASIC QUALIFICATIONS

- Experience with Excel
- 1+ years of Account Management/Vendor Management

PREFERRED QUALIFICATIONS

- 3+ years of Account Management/Vendor Management

Estimated salary: $85,000 - $110,000 per year, depending on location and experience.

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