Urgent Support Specialist

19 hours ago


India beBeeCustomerSupport Full time ₹ 48,00,000 - ₹ 84,00,000
Job Title: Urgent Support Specialist

We are seeking a highly skilled professional to join our team as an Urgent Support Specialist. This key role will focus on delivering exceptional customer service to our consultants via various communication channels.

Key Responsibilities:
  • Communicate with consultants to address their queries and concerns in a timely and professional manner.
  • Provide knowledgeable responses to questions about payroll, expenses, and related topics to ensure accurate information is shared.
  • Collaborate with internal departments to meet consultant needs and deliver seamless support experiences.
  • Perform data entry tasks across multiple platforms to maintain efficient operations.
Requirements and Qualifications:
  • Minimum 0.5-2 years of relevant work experience in a customer-facing role.
  • Excellent phone etiquette, verbal, written, and interpersonal skills to effectively communicate with consultants.
  • Ability to multitask, organize, and prioritize work efficiently to meet deadlines and deliver high-quality results.

Our ideal candidate will possess excellent problem-solving skills, a strong ability to work under pressure, and a passion for delivering exceptional customer experiences.



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