
Business Generalist
1 week ago
About us
We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
With 3000+ e-commerce brands globally across 50+ countries, we have raised significant funding along the journey with marquee investors backing us.
This is a true business generalist role that involves working closely with our CEO on cross-functional initiatives.
The role will involve solving high-impact, cross-functional problems that don't have clear owners — your primary responsibility is to bring clarity, drive execution, and deliver outcomes.
You'll collaborate with Sales on initiatives to maximise revenue and work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn.
You'll own and drive key partnerships, lead company-wide initiatives in collaboration with HR, support strategic hiring efforts, and design and maintain key business metrics and dashboards.
Key Responsibilities:
- Solve high-impact, cross-functional problems.
- Collaborate with Sales to maximise revenue.
- Work closely with Customer Success to drive outcomes.
- Own and drive key partnerships.
- Lead company-wide initiatives.
What makes you a good fit?
- You have 2+ years of early stage startup experience on the business side.
- You enjoy all things business and sales.
- You can context-switch between domains without losing depth.
- You're comfortable with early stage startup imperfections.
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