Service Oriented Support Professional

5 days ago


Varanasi, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 5,00,000

At Familycare Consumer Pvt. Ltd., we strive to make high-quality hygienic products accessible to all strata of society.

About This Role

As a Customer Care Intern, you will be responsible for assisting customers with their inquiries, providing product information, resolving complaints, handling customer feedback, and maintaining customer satisfaction.

Responsibilities:
  • Provide support to customers in addressing their queries
  • Offer detailed product information to meet customer needs
  • Address customer complaints efficiently
  • Collect and analyze customer feedback to enhance service quality
  • Maintain positive relationships with customers through exceptional service

The ideal candidate should possess strong communication and interpersonal skills, as well as a basic understanding of customer service principles.

We are seeking a team player who can work independently and collaboratively as part of a team, with a high school diploma or equivalent; currently pursuing a degree is preferred. Prior experience in customer service or related fields is advantageous.



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