Customer Service Ambassador

7 days ago

Chandigarh, Chandigarh, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000
About the Role

We are seeking a skilled customer service ambassador to join our team. This is an excellent opportunity for someone who enjoys interacting with people and providing top-notch support.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat, providing accurate and helpful information.
  • Resolve technical issues related to our online platform and assist with account access.
  • Proactively reach out to customers to gather feedback and address any issues they may be facing.
  • Collaborate with other departments to escalate and solve complex issues.
  • Assist with registration and enrolment processes, guiding customers through the necessary steps.
  • Maintain detailed records of customers interactions and feedback for continuous improvement.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication skills, both written and verbal.
  • A proactive and empathetic approach to customer service.
  • The ability to work well under pressure and prioritize tasks effectively.
  • A strong problem-solving skills and attention to detail.
  • A passion for delivering exceptional customer experiences.
What We Offer

In return for your hard work and dedication, we offer a competitive salary and benefits package, including:

  • A comprehensive training program to help you develop your skills and knowledge.
  • Ongoing support and guidance from our experienced team.
  • The opportunity to work with a dynamic and innovative organization.
Why Work With Us

We believe that our customers are at the heart of everything we do. As a customer service ambassador, you will play a vital role in ensuring that our customers receive the best possible experience. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, then we would love to hear from you.

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