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1 week ago
Sherpa IT Services is a services company focused on IT consulting, operations, customer data insights, application support, and outsourcing.
Our goal is to provide high-quality services that help businesses optimize their IT infrastructure and drive operational efficiency.
We are looking for an experienced professional to lead our Salesforce platform implementation and management.
- Design, migrate, and manage the new Salesforce.com platform
- Configure user setup, workflow, old CRM data migration, and maintenance
- Create and manage custom objects, validation rules, workflows, and dashboards
- Conduct data quality checks, troubleshoot issues, and provide end-user training and support
- Experience in Salesforce.com Administration and managing validation rules
- Admin knowledge of Sales, Service, and Marketing modules is mandatory
- Strong Analytical Skills and ability to create and manage dashboards
- Excellent Communication skills for interacting with stakeholders and end-users
- Prior experience with data quality checks and troubleshooting
- Ability to work independently and remotely
- Salesforce Administrator certification is a plus
- Bachelor's degree in Information Technology, Computer Science, or related field
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