Financial Operations Associate
1 week ago
Inviting applications for the role of Order-to-Cash Process Associate at Genpact, a global professional services and solutions firm.
Key Responsibilities:
- Making collection calls to customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
- Identify and resolve unidentified cash and handle end-to-end process of Cash applications.
- Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
Qualifications:
- Graduate in Commerce (B.Com)
- Freshers are eligible
- Good interpersonal skills (verbal and written)
Preferred Qualifications:
- Prior experience in Accounts Receivable/Order to Cash
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