Technical Infrastructure Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 18,00,000
Job Title

We are seeking a skilled IT Support Specialist with 4-6 years of experience in RCM, healthcare, or BPO-oriented organizations.

">Job Overview

Based in Chennai, you will provide expert support and troubleshooting for IT infrastructure, ensuring seamless service delivery and SLA compliance for our cybersecurity and healthcare clients.

">Key Responsibilities
  • Provide hands-on support and resolve IT issues related to systems, networks, and applications in healthcare, RCM, or BPO environments.
  • Monitor and adhere to Service Level Agreements (SLAs), prioritizing ticket resolution and maintaining high service standards for clients.
  • Track performance metrics, conduct ticket audits, and analyze data to support continuous improvement in service delivery.
  • Assist in ensuring consistent service delivery and effective communication across Chennai and other branch locations.
  • Work with cybersecurity and healthcare teams to align support services with business objectives and compliance requirements.
  • Contribute to the design and implementation of processes to enhance operational efficiency and scalability.
">Required Skills & Technologies
  • ITSM Tools: Proficiency in Freshservice or ManageEngine ServiceDesk Plus for incident, problem, and change management.
  • Operating Systems: Experience with administration of Windows Server (2019/2022), Linux, and macOS, including troubleshooting.
  • Networking: Knowledge of LAN/WAN configuration, VLAN segmentation, VPN management (Sophos VPN, FortiClient, AWS Client VPN), TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting.
  • Directory & Identity Management: Familiarity with Active Directory (user/group management), Azure AD/Entra ID, and Group Policy.
  • Cloud Platforms: Basic knowledge of AWS (EC2, S3, VPC) or Azure for hybrid environments.
  • Cybersecurity Tools: Experience with endpoint security (CrowdStrike, Bitdefender, Microsoft Defender).
  • SLA & Ticketing: Skills in SLA tracking, ticket prioritization, and metrics reporting using ITSM platforms.
  • Virtualization: Familiarity with VMware vSphere or Hyper-V for troubleshooting virtual environments.
  • Automation & Scripting: Basic skills in PowerShell, Python, or Bash for automating tasks.
  • HRMS Integration: Experience with IT onboarding/offboarding and integration with HRMS platforms (e.g., Darwinbox, Zoho People).
  • Documentation & Communication: Ability to create SOPs, knowledge base articles, and engage stakeholders effectively.
  • Productivity Tools: Proficiency in Microsoft 365, Google Workspace, and IP telephony systems (e.g., Teams, Zoom Phone).
">Good To Have Technologies & Tools
  • Monitoring Tools: Familiarity with Zabbix, Nagios, or SolarWinds for infrastructure monitoring.
  • DevOps Tools: Basic knowledge of CI/CD pipelines (Jenkins) or containerization (Docker).
  • IT Asset Management: Experience with tools like Lansweeper for asset tracking.
  • Backup & Recovery: Knowledge of Veeam or Acronis for data backup.
  • Zero Trust Security: Understanding of zero trust frameworks (e.g., Zscaler).
  • Collaboration Platforms: Proficiency in Slack, Microsoft Teams, or Confluence.
  • Compliance Frameworks: Awareness of GDPR, HIPAA, or ISO 27001.
  • Certifications: Certifications such as MCA, CompTIA A+, or Network+ are a plus.

  • Chief Technical Infrastructure Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCloudInfraSpecialist Full time ₹ 15,00,000 - ₹ 20,00,000

    Job SummaryWe are seeking an exceptional Chief Technical Infrastructure Specialist to join our team. This role involves designing, implementing, and maintaining cutting-edge technical infrastructure solutions that drive business growth and innovation.About the RoleThis is a senior-level position that requires expertise in cloud platforms,...

  • Cloud Infrastructure Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeSpecialist Full time ₹ 40,00,000 - ₹ 50,00,000

    Cloud Infrastructure SpecialistWe are seeking an experienced Cloud Infrastructure Specialist to provide technical leadership and hands-on implementation for Datacenter operations.The ideal candidate will have a strong background in cloud computing, data center management, and infrastructure support. They will be responsible for providing technical guidance,...

  • IT Infrastructure Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: IT Infrastructure SpecialistAbout the RoleWe are seeking a skilled and experienced IT infrastructure specialist to join our team. The successful candidate will be responsible for administering and maintaining network infrastructure, ensuring seamless operation across servers and workstations.Key ResponsibilitiesNetwork Administration: Administer...

  • Water Infrastructure Specialist

    1 week ago

    Chennai, Tamil Nadu, India beBeeInfrastructure Full time ₹ 8,00,000 - ₹ 15,00,000

    Water Infrastructure SpecialistWe are seeking a highly skilled Water Infrastructure Specialist to design and manage water and sewerage infrastructure operations.Key Responsibilities:Designing and planning sewerage, water treatment, and flood defence structures to ensure efficient operation of water systems.Managing and maintaining water and sewerage...

  • Technical Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Title:Technical Specialist – Cloud Architect (E2.3)Location:Chennai, IndiaCompany:HCLTechExperience Level:5 to 7 years of relevant experienceJob Summary:HCLTech is seeking an experienced Cloud Architect (E2.3 Technical Specialist) with deep expertise in Infrastructure as Code (IaC) tools such as Terraform and VMware vRealize Automation (vRA), strong...

  • Network Infrastructure Specialist

    6 days ago

    Chennai, Tamil Nadu, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Network Infrastructure SpecialistThe primary objective of this position is to provide technical support for network infrastructure. This includes the installation, configuration, and maintenance of local area networks (LANs), wide area networks (WANs), and other data communications systems.Key Responsibilities:Design and implementation of network...

  • Database Infrastructure Specialist

    6 days ago

    Chennai, Tamil Nadu, India beBeeInfrastructure Full time ₹ 1,00,00,000 - ₹ 2,50,00,000

    Job Title: Database Infrastructure SpecialistAbout the RoleThis is a full-time on-site role for a database administrator located in Chennai. The successful candidate will be responsible for managing and maintaining the database infrastructure, ensuring high availability, and providing technical support to teams with database-related queries.Key...

  • MEP Infrastructure Specialist

    1 week ago

    Chennai, Tamil Nadu, India beBeeMechanical Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: MEP Infrastructure SpecialistAn experienced Mep Infrastructure Specialist plays a crucial role in the successful execution of building infrastructure projects.Key Responsibilities:Project Planning: Develop and implement comprehensive mechanical, electrical, and plumbing systems for new buildings or renovations.Collaboration: Work closely with...

  • Advanced Technical Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeAnalytical Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Advanced Technical SpecialistRole Overview:We are seeking a highly skilled and proactive technical specialist to join our team. As an advanced technical specialist, you will be responsible for handling complex technical issues, providing in-depth analysis, and ensuring smooth resolution of incidents that cannot be resolved at the initial support...

  • Cloud Infrastructure Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Cloud Infrastructure SpecialistKey Responsibilities:Design, develop, and maintain the core components of our internal developer platform.Build self-service capabilities that enable developers to provision infrastructure, deploy applications, and manage their environments independently.Implement and maintain infrastructure-as-code (IaC) using tools...