Event Coordinator

3 weeks ago

Chennai, Tamil Nadu, India Marriott International Full time

Job Summary

As an Event Manager at Marriott International, you will be responsible for preparing all event documentation and coordinating with Sales, property departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of property events. This position primarily handles events of average complexity, ensuring seamless turnover from sales to service back to sales.

Candidate Profile

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

Core Work Activities

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Adheres to all standards, policies, and procedures.

Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

Manages group room blocks and meeting space for average to large-sized assigned groups.

Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.

Uses his/her judgment to integrate current trends in event management and event design.

Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

Participates in customer site inspections and assists with the sales process as necessary.

Performs other duties as assigned to meet business needs.

Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Empowers employees to provide excellent customer service.

Sets a positive example for guest relations.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Makes presence known to customer at all times during this process.

Oversees his/her customer experiences from file turnover through the post-event phase until turnover back to sales.

Follows up with customer post-event.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Interacts with guests to obtain feedback on product quality and service levels.

Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.

Up-sells products and services throughout the event process.

Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assists in the development and implementation of corrective action plans.

Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

Works with the property staff and customers to address operational challenges associated with his/her group.

Performs other duties as assigned to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

  • Senior Event Coordinator

    2 days ago

    Chennai, Tamil Nadu, India Aura Event & Experiences Full time

    Aura Event & Experiences seeks a highly skilled Senior Event Coordinator to lead the planning and execution of weddings and celebrations. This is a dynamic role that requires exceptional organizational skills, creativity, and attention to detail.Job Description:We are looking for an experienced event professional who can coordinate all aspects of our events,...

  • Event Coordinator

    3 weeks ago

    Chennai, Tamil Nadu, India Marriott International Full time

    Event Coordinator Job SummaryAs an Event Coordinator at Marriott International, you will be responsible for preparing all event documentation and coordinating with Sales, property departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of property events. This role primarily handles events of...

  • Event Coordinator

    4 weeks ago

    Chennai, Tamil Nadu, India The Raintree Hotels Full time

    Banquet Manager Job DescriptionThe Raintree Hotels is seeking a highly skilled and experienced Banquet Manager to oversee and coordinate all aspects of banquets and events held at our hotel. As a key member of our hospitality team, you will be responsible for ensuring the success of events and banquets.Key Responsibilities:Plan and execute events, working...

  • Event Coordinator

    4 weeks ago

    Chennai, Tamil Nadu, India Marriott International Full time

    Job SummaryAs an Event Manager at Marriott International, you will be responsible for preparing all event documentation and coordinating with Sales, property departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of property events. This position primarily handles events of average...

  • Senior Hotel Events Coordinator

    2 days ago

    Chennai, Tamil Nadu, India Hyatt Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced Senior Hotel Events Coordinator to join our team at Hyatt Regency Chennai.About the RoleThe successful candidate will be responsible for maximizing events sales of the hotel, working efficiently in line with Hyatt International's Corporate Strategies and brand standards, and meeting employee, guest...

  • Procurement Manager

    3 weeks ago

    Chennai, Tamil Nadu, India Bhumi Full time

    Job Title: Procurement Manager - Events CoordinatorJob Summary:Bhumi is seeking a highly skilled Procurement Manager - Events Coordinator to join our team. As a key member of our operations team, you will be responsible for managing the procurement of materials and services required for different program teams at optimal cost and service quality. Key...

  • Event Coordinator

    4 weeks ago

    Chennai, Tamil Nadu, India Workafella Full time

    About WorkafellaWe are a vibrant ecosystem that inspires seamless productivity and quality thinking. Our high-energy workspaces are designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine.At Workafella, we believe in the luxury of your productivity. We are a workspace, a playground for minds, a greenhouse for brands. We...

  • Senior Event Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India Workafella Full time

    About Workafella:A vibrant ecosystem that inspires seamless productivity and quality thinking. At Workafella, we build high-energy workspaces designed to ignite fresh thinking, foster collaboration, and propel businesses forward. Our workspaces are equipped with cutting-edge amenities and a dynamic environment that sparks creativity and innovation.We are...

  • Event Sales Coordinator

    4 weeks ago

    Chennai, Tamil Nadu, India Hyatt Corporation Full time

    Job SummaryWe are seeking a highly skilled Event Sales Manager to join our team at Hyatt Corporation. As a key member of our sales team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute sales strategies to achieve revenue targets and grow market shareBuild and maintain...

  • Event Planning Specialist

    2 days ago

    Chennai, Tamil Nadu, India The Federation of Motor Sports Clubs of India (FMSCI) Full time

    We are seeking a skilled Event Planning Specialist to join our team at The Federation of Motor Sports Clubs of India (FMSCI). This is a full-time role based in Chennai, with travel required for on-site event coordination. As an Event Planning Specialist, you will be responsible for managing event calendars, collaborating with officials and partners, and...

  • Assistant Manager/Events Coordinator

    4 weeks ago

    Chennai, Tamil Nadu, India Hyatt Corporation Full time

    Job SummaryWe are seeking a highly skilled Assistant Manager/Events Executive to join our team at Hyatt Regency Chennai. The successful candidate will be responsible for the efficient running of the department, ensuring seamless execution of events and maximizing sales.Key ResponsibilitiesDevelop and implement event strategies to drive sales and revenue...

  • Senior Event Coordinator

    3 weeks ago

    Chennai, Tamil Nadu, India Workafella Full time

    About Us:At Workafella, we foster high-energy workspaces that inspire fresh thinking, collaboration, and business growth. Our vibrant ecosystem prioritizes seamless productivity and quality thinking, offering a luxurious environment for your success.We have a presence in key cities like Mumbai, Chennai, Hyderabad, and Bangalore, where exciting events and...

  • Event Management Professional

    1 week ago

    Chennai, Tamil Nadu, India Marriott International Full time

    Job Summary:We are seeking an experienced Event Management Professional to join our team at Marriott International. As an Event Management Professional, you will be responsible for preparing all event documentation and coordinating with sales, property departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and...

  • Event Operations Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Kamai Elevator Pvt Full time

    Event Operations SpecialistAs an Event Operations Specialist at Kamai Elevators Pvt Ltd, you will be responsible for planning and coordinating events at our convention center. Key duties include answering inquiries from clients and participants, creating databases for events, planning event logistics, creating budgets, and processing end-of-day reports.Key...

  • Event Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Kamai Elevator Pvt Full time

    Job Description:As a Service Coordinator at Kamai Elevators Pvt Ltd, you will play a vital role in ensuring the smooth execution of events at our convention center. Your primary responsibilities will include answering phone calls and responding to inquiries from clients and participants, creating and compiling databases for events, planning events, creating...

  • Procurement and Event Operations Lead

    4 weeks ago

    Chennai, Tamil Nadu, India Bhumi Full time

    Job Title: Lead to Assistant Manager – Procurement & Event OperationsJob Summary:Bhumi is seeking a highly skilled and experienced Procurement and Event Operations professional to join our team. The successful candidate will be responsible for managing the procurement of materials and services required for different program teams at optimal cost and...

  • Procurement and Event Operations Lead

    4 weeks ago

    Chennai, Tamil Nadu, India Bhumi Full time

    Job Title: Lead to Assistant Manager – Procurement and Event OperationsWe are seeking a highly skilled and experienced professional to join our team as a Lead to Assistant Manager – Procurement and Event Operations. The successful candidate will be responsible for managing the procurement of materials and services required for different program teams at...

  • Procurement Event Operations Lead

    3 weeks ago

    Chennai, Tamil Nadu, India Bhumi Full time

    Job Title: Procurement Event Operations LeadJob Summary: We are seeking a highly skilled Procurement Event Operations Lead to join our team at Bhumi. The successful candidate will be responsible for managing the procurement of materials and services required for different program teams at optimal cost and service quality.Key Responsibilities:Designing...

  • Procurement and Event Operations Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Bhumi Full time

    Job Summary: Bhumi is seeking a highly skilled Procurement and Event Operations Specialist to join our team. About the Role: The successful candidate will be responsible for managing the procurement of materials and services required for different program teams at optimal cost and service quality. This will involve designing detailed operational plans &...

  • Procurement and Event Operations Lead

    3 weeks ago

    Chennai, Tamil Nadu, India Bhumi Full time

    Job Title: Procurement and Event Operations LeadAbout the Role:The Procurement and Event Operations Lead will be responsible for managing the procurement of materials and services required for different program teams at optimal cost and service quality. This role will also involve designing detailed operational plans & proposals for events to support the...