Technical Operations Strategist

3 weeks ago


Pune, Maharashtra, India Mindpool Technologies Full time
Unlock Your Potential as a Technical Operations Strategist

Mindpool Technologies Limited is a renowned development and digital marketing firm with a decade-long experience. We design strategies and solutions tailored specifically to your business vision.

We're seeking a seasoned Sr. Operations Consultant to join our team in Pune, India. With 5-7.5 years of experience in Analytics, Workforce Management, or PMO teams, you'll be responsible for driving data-driven decision-making and process improvements.

Key Responsibilities:

  • Data reporting and analytics to inform business decisions
  • Developing and maintaining data warehouses using cutting-edge technology and visualization tools like Power BI
  • Mastery of Service Now, our organizational CRM tool, and documentation of CRM/ITSM tool issues
  • Knowledge transfer and education of team members to enhance overall productivity
  • Ensuring quality deliverables meet defined standards and exceeding expectations
  • Closely aligning with business objectives and customer focus
  • Active participation in meetings and valuable contributions
  • Taking ownership of assigned tasks and timely informing stakeholders of progress

Requirements:

  • Minimum 5-6 years of experience in Analytics, Workforce Management, or PMO teams
  • Proficient in writing SQL stored procedures and functions in MS SQL Server
  • Skilled in data analytics using analytical and visualization tools – Power BI
  • Hands-on experience in developing MS SQL Integration Services (SSIS) packages
  • Excellent communication skills and collaborative team player

About Mindpool Technologies:

We are an accredited company with ISO 9001:2015 and ISO/IEC 27001:2013 certifications, ensuring a high standard of products and services. Our strong team of certified professionals has helped many businesses expand and gain recognition.

Salary: ₹25-35 lakhs per annum (dependent on qualifications and experience)



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