Senior Operations Strategist

7 days ago


Pune, Maharashtra, India Poonawalla Fincorp Full time
About the Role

We are seeking a highly skilled and experienced Senior Operations Strategist to join our team at Poonawalla Fincorp. This is a critical role that will play a key part in driving the success of our customer onboarding operations.

Key Responsibilities
  • Develop and implement streamlined processes to enhance the efficiency and effectiveness of customer onboarding operations.
  • Collaborate with cross-functional teams, including compliance and IT, to ensure onboarding procedures align with regulatory standards and NBFC policies.
  • Monitor key performance indicators (KPIs) related to onboarding, identifying trends and implementing improvements.
Requirements
  • Bachelor's degree in Business, Finance, or a related field. Additional certifications in operations management or financial services are advantageous.
  • Proven experience in operations management, particularly in customer onboarding, within the NBFC or financial services sector.
  • In-depth knowledge of regulatory requirements governing customer onboarding in the financial industry.
  • Strong leadership skills with the ability to guide and motivate teams toward operational excellence.
  • Excellent communication and interpersonal skills for effective collaboration with internal and external stakeholders.
  • Analytical mindset to assess and enhance onboarding processes.
About the Salary

The estimated salary for this position is ₹1,200,000 - ₹1,500,000 per annum, depending on experience.



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