Salesforce Project Manager
1 month ago
Location : Bengaluru
Experience : 8+ years
Employment Type : Full-time
Role Overview :We are seeking an experienced Salesforce Project Manager with expertise in Field Service Lightning (FSL) and Service Cloud. As a Salesforce Project Manager, you will oversee complex Salesforce implementations, integrations, and customizations. You will work closely with various stakeholders, providing leadership to ensure the successful delivery of high-quality solutions on time.
Key Responsibilities :- Lead and manage Salesforce Field Service Lightning (FSL) and Service Cloud projects from inception to completion.
- Coordinate cross-functional teams and manage stakeholder expectations to ensure seamless project execution.
- Oversee complex Salesforce implementations, ensuring high-quality solutions are delivered on time and within scope.
- Design and manage project plans using Agile or Waterfall methodologies, depending on the project requirements.
- Manage Salesforce customizations and integrations, ensuring alignment with client business needs.
- Proactively identify and mitigate risks throughout the project lifecycle.
- Collaborate with development teams to ensure innovative solutions are provided for complex business problems.
- Ensure efficient communication between clients, internal teams, and stakeholders.
- 8+ years of experience in Salesforce project management, particularly with Field Service Lightning (FSL) and Service Cloud.
- Proven expertise in Salesforce implementations, including integrations, customizations, and advanced solutions.
- Strong knowledge of both Agile and Waterfall methodologies.
- Hands-on experience with project management tools like Jira, Confluence, and other project management platforms.
- Excellent communication, leadership, and stakeholder management skills.
- Ability to solve complex business challenges with innovative Salesforce solutions.
- Experience managing large, cross-functional teams in a fast-paced environment.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Service Cloud Consultant, Salesforce FSL Consultant).
- Experience in managing large-scale projects in enterprise environments.
- Proficiency in Salesforce best practices for design, integration, and implementation.
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