Salesforce Project Manager

1 month ago


Bangalore, India Visionyle Solutions Full time
Job Title : Salesforce Project Manager (FSL & Service Cloud)

Location : Bengaluru

Experience : 8+ years

Employment Type : Full-time

Role Overview :

We are seeking an experienced Salesforce Project Manager with expertise in Field Service Lightning (FSL) and Service Cloud. As a Salesforce Project Manager, you will oversee complex Salesforce implementations, integrations, and customizations. You will work closely with various stakeholders, providing leadership to ensure the successful delivery of high-quality solutions on time.

Key Responsibilities :
  • Lead and manage Salesforce Field Service Lightning (FSL) and Service Cloud projects from inception to completion.
  • Coordinate cross-functional teams and manage stakeholder expectations to ensure seamless project execution.
  • Oversee complex Salesforce implementations, ensuring high-quality solutions are delivered on time and within scope.
  • Design and manage project plans using Agile or Waterfall methodologies, depending on the project requirements.
  • Manage Salesforce customizations and integrations, ensuring alignment with client business needs.
  • Proactively identify and mitigate risks throughout the project lifecycle.
  • Collaborate with development teams to ensure innovative solutions are provided for complex business problems.
  • Ensure efficient communication between clients, internal teams, and stakeholders.
Required Skills :
  • 8+ years of experience in Salesforce project management, particularly with Field Service Lightning (FSL) and Service Cloud.
  • Proven expertise in Salesforce implementations, including integrations, customizations, and advanced solutions.
  • Strong knowledge of both Agile and Waterfall methodologies.
  • Hands-on experience with project management tools like Jira, Confluence, and other project management platforms.
  • Excellent communication, leadership, and stakeholder management skills.
  • Ability to solve complex business challenges with innovative Salesforce solutions.
  • Experience managing large, cross-functional teams in a fast-paced environment.
Preferred Qualifications :
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Service Cloud Consultant, Salesforce FSL Consultant).
  • Experience in managing large-scale projects in enterprise environments.
  • Proficiency in Salesforce best practices for design, integration, and implementation.


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