Salesforce CRM Manager

1 month ago

bangalore, India JoVE Full time

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.


The Role:

The Salesforce CRM manager is responsible for managing and improving the company's Salesforce, HubSpot and other platforms to support Sales and Marketing operations.


Core Responsibilities:

  • Lead and manage the team of Salesforce and HubSpot specialists to ensure optimal performance and maximum value delivered through these tools.
  • Implement and maintain Salesforce and Hubspot apps, fields, page layouts, workflows, processes, and reports to support business requirements.
  • Troubleshoot and resolve issues within Salesforce and associated systems.
  • Collaborate with cross-functional teams including Sales, Marketing and Finance to gather requirements, define project scopes, and set timelines.
  • Ensure projects are delivered on time and within budget, meeting or exceeding stakeholder expectations.
  • Provide ongoing training and support to users on Salesforce and HubSpot platforms.


Qualifications:

  • 5+ years of Salesforce admin experience and 3+ years of management experience
  • A bachelor’s degree. Salesforce certification is a plus.
  • Experience with HubSpot or similar marketing platforms is a plus.
  • Strong analytical skills and the ability to work with large data sets to derive insights.
  • Initiative, exceptional communication and management skills, with proven leadership abilities.
  • Must be willing to work 9 am-5 pm Eastern Time
  • EdTech experience is a plus.


Why Join JoVE?

  • A competitive compensation package
  • You will make a direct impact in accelerating science research and education.
  • Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
  • Our strong promotion from within culture draws a clear path to advance your career with us

  • Salesforce CRM Manager

    1 month ago

    Bangalore, India JoVE Full time

    JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as...

  • Salesforce CRM Manager

    1 month ago

    Bangalore, India JoVE Full time

    JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as...

  • Salesforce CRM Manager

    1 month ago

    bangalore, India JoVE Full time

    JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as...

  • Salesforce CRM Manager

    1 month ago

    Bangalore Metropolitan Area, India JoVE Full time

    JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as...

  • Salesforce architech

    2 weeks ago

    Bangalore, India Tata Consultancy Services Full time

    Dear All TCS is hiring for Salesforce Architech Location: Kolkata / Pan India Experience: 10 to 12 years only Salesforce Vlocity Architect Technical Skill Set** Overall, 10-12 Years of Salesforce CRM Implementation experience 5+ Years of Implementation experience in Salesforce vlocity § Sound Knowledge of Telecom Industry At least one...

  • Business Consultant

    3 days ago

    Bangalore, India TIGI HR Full time

    Designation - Business Consultant (Salesforce & ERP) Experience - Mini 6+ years Salary Budget - up to 25 LPA Job Location - Bangalore (Remote) Job Timings - U.K. Shift (03:00 PM IST to 12:00 AM IST) About the role We are seeking a skilled Business Consultant with extensive experience in configuring and managing Customer Relationship Management...

  • Lead Salesforce Developer

    4 weeks ago

    Bangalore, India IT Services and Consulting company Full time

    Position Title: Salesforce Lead Experience: 8 – 12 Yrs Work Location: Bangalore Work Mode: Hybrid JD: Lead a team of Salesforce developers to deliver customer requirements using Salesforce Carry out detailed analysis on business requirements through stakeholders, utilize knowledge of best practice & domain expertise to develop effective...

  • Tata Consultancy Services | Salesforce Architech

    2 weeks ago

    bangalore, India Tata Consultancy Services Full time

    Dear AllTCS is hiring for Salesforce ArchitechLocation: Kolkata / Pan IndiaExperience: 10 to 12 years onlySalesforce Vlocity ArchitectTechnical Skill Set**Overall, 10-12 Years of Salesforce CRM Implementation experience5+ Years of Implementation experience in Salesforce vlocity § Sound Knowledge of Telecom IndustryAt least one full implementation cycle...

  • QA in Salesforce

    2 days ago

    Bangalore, India TEKsystems Full time

    Looking for Manual Tester working in Salesforce CRM.

  • Senior IT Architect I

    1 month ago

    bangalore, India Novo Nordisk Full time

    The Position As a Senior IT Architect, I - Salesforce at Novo Nordisk, you will be anchoring below responsibilities: •Develop and maintain Salesforce applications using Apex, Triggers, Lightning Web Components, and Integration. •Configure Salesforce using flows, validation rules, Reports and Dashboards, Object and Field Management, and user...

  • Senior it architect i

    1 month ago

    Bangalore, India Novo Nordisk Full time

    The Position As a Senior IT Architect, I - Salesforce at Novo Nordisk, you will be anchoring below responsibilities: •Develop and maintain Salesforce applications using Apex, Triggers, Lightning Web Components, and Integration. •Configure Salesforce using flows, validation rules, Reports and Dashboards, Object and Field Management, and user...

  • Crm marketing

    3 days ago

    Bangalore, India Lenskart.com Full time

    We are seeking a skilled and creative CRM Marketing professional to drive Lenskart’s customer engagement strategy for the India market. This role combines CRM strategy, content creation, and performance analysis to enhance customer experience, loyalty, and lifetime value. CRM Strategy & Execution - Develop and implement multi-channel CRM strategies...

  • Tata Consultancy Services | Salesforce Architech

    2 weeks ago

    bangalore, India Tata Consultancy Services Full time

    Dear AllTCS is hiring for Salesforce ArchitechLocation: Kolkata / Pan IndiaExperience: 10 to 12 years onlySalesforce Vlocity ArchitectTechnical Skill Set** Overall, 10-12 Years of Salesforce CRM Implementation experience 5+ Years of Implementation experience in Salesforce vlocity § Sound Knowledge of Telecom Industry At least one full implementation cycle...

  • Salesforce developer

    4 weeks ago

    Bangalore, India CodeVyasa Full time

    Looking for Salesforce Data Cloud Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 10+yrs. of experience. There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS...

  • TIGI HR | Business Consultant

    4 days ago

    bangalore, India TIGI HR Full time

    Designation - Business Consultant (Salesforce & ERP)Experience - Mini 6+ yearsSalary Budget - up to 25 LPAJob Location - Bangalore (Remote)Job Timings - U.K. Shift (03:00 PM IST to 12:00 AM IST)About the roleWe are seeking a skilled Business Consultant with extensive experience in configuring and managing Customer Relationship Management (CRM) systems,...

  • Senior IT Architect I

    1 month ago

    bangalore, India Novo Nordisk Full time

    The PositionAs a Senior IT Architect, I - Salesforce at Novo Nordisk, you will be anchoring below responsibilities:•Develop and maintain Salesforce applications using Apex, Triggers, Lightning Web Components, and Integration.•Configure Salesforce using flows, validation rules, Reports and Dashboards, Object and Field Management, and user...

  • Senior IT Architect I

    1 month ago

    bangalore, India Novo Nordisk Full time

    The Position As a Senior IT Architect, I - Salesforce at Novo Nordisk, you will be anchoring below responsibilities: •Develop and maintain Salesforce applications using Apex, Triggers, Lightning Web Components, and Integration. •Configure Salesforce using flows, validation rules, Reports and Dashboards, Object and Field Management, and user management....

  • IT Services and Consulting company | Lead Salesforce Developer | bangalore

    4 weeks ago

    bangalore, India IT Services and Consulting company Full time

    Position Title: Salesforce Lead Experience: 8 – 12 Yrs Work Location: Bangalore Work Mode: Hybrid JD: Lead a team of Salesforce developers to deliver customer requirements using Salesforce Carry out detailed analysis on business requirements through stakeholders, utilize knowledge of best practice & domain expertise to develop effective solutions on...

  • Salesforce Developer

    1 month ago

    Bangalore, India CodeVyasa Full time

    Looking for Salesforce Data Cloud Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 10+yrs. of experience. There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS...

  • Salesforce Developer

    1 month ago

    Bangalore, India CodeVyasa Full time

    Looking for Salesforce Data Cloud Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 10+yrs. of experience. There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS...