Senior Operations Manager

4 days ago


Bengaluru, Karnataka, India beBeeOperations Full time
Senior Operations Manager

 

  • Lead a team of 15-20 technical support specialists to optimize operational efficiency.
  • Oversee the timely resolution of merchant-related issues and device-related problems.
  • Coordinate logistics for both forward and reverse movement of devices between hubs and field service engineers.
  • Develop strategies to enhance the performance of the team by managing skills and data.

 

Key Responsibilities:

  • Proven experience in customer-facing roles, preferably in industries like DTH, Broadband, or Consumer Electronics.
  • In-depth understanding of local market dynamics and trends.
  • Strong knowledge of stock management and inventory optimization techniques.
  • Bachelor's degree or higher is preferred but not mandatory.

 

Required Skills:

  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in handling multiple tasks and prioritizing responsibilities.


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