
Operations Strategy Director
6 days ago
We are seeking a highly skilled professional to join our Operations team as a Data Driven Growth Manager.
This is an exciting opportunity to leverage your expertise in project management, change management, and data analysis to drive operational excellence. You will be responsible for driving growth through strategic initiatives and delivering on business plans.
- Purpose of the Role:
- Drive key projects and deliver on 3-year plans by envisioning, strategizing, and executing Ops priorities.
- Execute GBS Operational Excellence Program in GCC by implementing existing plans and suggesting new strategies.
- Key Responsibilities:
- Ops Governance:
- Develop and implement governance structures to ensure effective Ops routines and processes.
- Work closely with all teams to drive the OE framework and monitor progress.
- Project Management:
- Identify process gaps and improvement opportunities in overall Ops processes and implement solutions using Project management methodologies.
- Drive adoption and execution of project management methodologies tailored to operational needs.
- Continuous Improvement:
- Actively participate in pursuit of continuous improvements through internal audits, benchmarking analysis, and NPS initiatives.
- Display a growth mindset to uncover opportunities amidst bottlenecks.
- Ops Governance:
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