Import Operations Manager

1 day ago


Madurai, Tamil Nadu, India beBeeFreight Full time ₹ 1,50,00,000 - ₹ 2,20,00,000
Job Title

  • Import Ocean Freight Head
About the Role

As Import Ocean Freight Head, you will be responsible for leading and managing import ocean freight operations for FCL, LCL, and consolidation.

You will develop pricing strategies, negotiate rates with carriers, and maintain strong relationships with shipping lines, co-loaders, and overseas agents.

Pre-alerts, booking coordination, documentation, customs compliance, and end-to-end import shipment handling are all under your supervision.

Collaboration with internal departments such as sales, documentation, customer service, and finance ensures timely cargo clearance and delivery.

You will ensure compliance with local and international import regulations, customs laws, and trade compliance requirements.

Developing SOPs to enhance efficiency, accuracy, and turnaround time for import processes is also part of your responsibilities.

Mentoring the import operations team involves allocating resources, setting KPIs, monitoring performance, and providing ongoing training.

Departmental P&L management, cost control, and budget preparation are additional duties.

Collaborating with the sales and business development teams to identify new opportunities and grow the import customer base is also crucial.

Maintaining high standards of customer service, resolving issues promptly, and ensuring consistent client satisfaction are essential aspects of this role.

Regular MIS/reports on import operations, cost efficiency, and process improvements must be generated for senior management.



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