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Senior CRM Business Strategist
2 weeks ago
We are seeking a seasoned Customer Relationship Management Business Analyst to join our team. As a key member of our organization, you will be responsible for driving business growth through data-driven insights and strategic decision-making.
">- Key Responsibilities:
- Collaborate with stakeholders to gather business requirements and convert them into actionable recommendations.
- Develop and maintain internal procedures and documentation that enables a self-service environment.
- Design and implement automated reporting dashboards to track key business metrics.
- Lead training and education sessions as needed within the business and across the organization.
- Work closely with cross-functional teams to ensure seamless integration of Salesforce solutions.
Requirements:
- Bachelor's degree in Computer Science, Business Administration, or related field.
- Minimum 3 years of experience in Customer Relationship Management (CRM) implementation and management.
- Proven track record of working with business stakeholders in understanding business processes & functionality.
- Demonstrated knowledge of systems and data analysis tools.
- Excellent communication and interpersonal skills.
Benefits:
- Opportunity to work with a cutting-edge technology platform.
- Competitive salary and benefits package.
- Promising career growth and development opportunities.
